GENERAL MEETING DRAFT - Bankier.pl

11.5 Other administrative expenses: breakdown (� '000)
2009 CONSOLIDATED REPORTS AND ACCOUNTS
Type of expenses/Sectors 2009 2008
1) Indirect taxes and duties (452,945) (526,895)
1a. settled (436,646) (523,971)
1b. unsettled (16,299) (2,924)
2) Misceilaneous costs and expenses (4,963,504) (5,531,767)
a) advertising marketing and communication (337,997) (495,181)
advertising - campaigns & media (112,482) (213,261)
advertising - point of sale comunication & direct marketing (34,165) (49,650)
advertising - promotional expenses (44,334) (60,054)
advertising - market and comunication researches (18,244) (26,008)
advertising - sponsorship (74,134) (57,178)
entertainment and other expenses (43,837) (59,997)
convention and internal comunications (10,801) (29,033)
b) expenses related to credit risk (210,453) (238,891)
legal expenses to credit recovery (120,849) (170,731)
credit information and inquiries (40,959) (46,617)
credit recovery services (48,645) (21,543)
c) expenses related to personnel (326,729) (447,215)
personnel area services (4,657) (12,740)
personnel training & recruiting (50,106) (104,316)
travel expenses and car rentals (210,982) (268,967)
premises rentals for personnel (43,045) (37,858)
expenses for personnel financial advisors (17,939) (23,334)
d) Information & Communication Technology expenses (1,259,471) (1,397,756)
lease of ICT equipment and software (228,938) (293,541)
supply of small IT items (5,729) (6,997)
ICT consumables (ICT) (13,591) (17,636)
telephone, swift & data transmission (ICT) (225,462) (261,255)
ICT services (475,908) (498,337)
financial information providers (138,463) (143,208)
repair and maintenance of ICT equipment (171,380) (176,782)
e) consulting and professionals services (378,648) (411,754)
technical consulting (87,505) (126,343)
professional services (91,826) (109,122)
management consulting (61,386) (59,579)
legal and notarial expenses (137,931) (116,710)
f) real estate expenses (1,329,877) (1,306,203)
internal and external surveillance of premises (93,381) (93,117)
real estate services (19,011) (9,698)
cleaning of premises (93,252) (89,046)
repair and maintenance of furniture, machinery, equipment (58,364) (72,154)
maintenance of premises (116,954) (128,571)
premises rentals (728,936) (687,142)
utilities (219,979) (226,475)
g) other functioning costs (1,120,329) (1,234,767)
insurance (94,543) (132,293)
office equipment rentals (6,285) (6,982)
postage (167,549) (195,524)
printing and stationery (61,330) (84,649)
administrative services (310,917) (335,422)
logistic services (38,085) (33,325)
transport of documents (70,220) (79,746)
supply of small office items (19,554) (34,636)
donations (17,480) (17,273)
association dues and fees (137,219) (88,116)
others expences - other (197,147) (226,801)
Total (1+2) (5,416,449) (6,058,662)
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