Effective Communication - Emergency Management Institute ...

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UNIT 7: PREPARING ORAL PRESENTATIONS Speech Anxiety Inventory Instructions: Use the following self-inventory to analyze how you typically feel when you learn you must present a speech. Symptoms Before I have to give a speech, I experience: No symptoms of anxiety Tightness in my chest Dry mouth Clammy palms Level of Anxiety Rate your level of anxiety on the following scale: 0 No anxiety Anxiety Triggers 1 Simple nervousness My level of anxiety increases with: 2 Recurring worry Stomach pain or nausea Shortness of breath Other _______________________ 3 Constant anxiety Lack of familiarity with the topic. Size of the audience. Use of microphones. Existence of camera equipment. Negative attitude of the audience. Power or seniority of the audience. Expectation that I will have to answer questions “off the cuff.” Other Sources of Anxiety My anxiety relates to: Body image Tendency toward occasional mispronunciations General lack of self-confidence Other __________________________ 4 Overwhelming fear 5 Physical Illness Effective Communication Page 7.3
UNIT 7: PREPARING ORAL PRESENTATIONS Speech Anxiety (Continued) Whatever the source of your speech anxiety, there are many steps that you can take to reduce nervousness and gain control of your presentation. The steps fall into three categories: Preparation • Know the audience. • Preview the venue, if possible. • Do the research and know the facts. • Consider the emotional issues of the message. • Anticipate the questions that may be asked and prepare answers. Practice • Present the speech aloud until it is completely familiar. • Read the speech in front of a mirror and ensure that body language aids the message. • Seize all opportunities to speak aloud to become more comfortable in front of groups (e.g., ask questions in meetings, join Toastmasters or another public-speaking group, speak to small friendly groups, present slides to family or friends, or teach a course). Acceptance • Accept nervousness as normal. • Accept that you may misspeak during the presentation and plan to correct yourself immediately and smoothly. • Use relaxation techniques, such as: Stretching Muscle tensing and relaxing Deep breathing Body alignment Consciously choosing to let go of tension Visualizing an effective presentation Review Job Aid 7.1, Tips to Reduce Fear of Public Speaking, on the following page. Effective Communication Page 7.4
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Effective Communication Independent
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TABLE OF CONTENTS Page Unit 4: Iden
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Course Overview
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COURSE OVERVIEW FEMA’s Independen
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Unit 1: Course Introduction
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UNIT 1: COURSE INTRODUCTION Course
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UNIT 1: COURSE INTRODUCTION Activit
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UNIT 1: COURSE INTRODUCTION Persona
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UNIT 2: BASIC COMMUNICATION SKILLS
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Unit 3: Communicating in an Emergen
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UNIT 3: COMMUNICATING IN AN EMERGEN
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