Effective Communication - Emergency Management Institute ...

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UNIT 7: PREPARING ORAL PRESENTATIONS Preparation Know your audience. Preview the venue, if possible. Do your research and know your facts. Job Aid 7.1 Tips to Reduce Fear of Public Speaking Consider the emotional issues of your message. Anticipate the questions you may be asked and prepare answers. Practice Present the speech aloud, to yourself, until it is completely familiar. Read the speech in front of a mirror and ensure that your body language aids your message. Seize all opportunities to speak aloud so that you become more comfortable (e.g., ask questions in meetings, join Toastmasters or another public-speaking group, speak to small friendly groups, present slides to your family, or teach a course). Acceptance and Relaxation Accept your nervousness as normal. Accept that you may misspeak during your presentation and plan to correct yourself immediately and smoothly. Use relaxation techniques, such as: • Stretching. • Muscle tensing and relaxing. • Deep breathing. • Body alignment. • Consciously choosing to let go of tension. • Visualizing an effective presentation. Effective Communication Page 7.5
UNIT 7: PREPARING ORAL PRESENTATIONS What Makes a Good Oral Presentation? Consider a speech that you heard that impressed you and think about what made it strong and effective. Most likely, it exemplified these qualities: It matched the message to the audience. It matched the content and delivery to the purpose. It was delivered in a clear and engaging manner. Matching the message to the audience begins with analyzing the needs of the audience. After you determine the “who, what, when, where, and why” aspects of a presentation, it is easy to determine the right message and the most effective delivery. If necessary, take a few minutes to review Unit Six to refresh your memory on characteristics of an audience. Types of Presentations It is likely that you will make one of two types of presentations—either informational or motivational. The quickest way to determine which type is appropriate is to ask yourself this question: Are you relaying facts or shaping opinions? Informational presentations: Transmit specific knowledge. Present information directly or through explanation. Feature statistics or supporting research. Present ideas in logical sequence. Traditionally, informational messages are delivered in this order: 1. Introduce the topic. 2. Provide explanation, directions, or descriptions. 3. Restate or conclude the topic. For example, if asked to provide fire evacuation guidance to the occupants of a residential complex, you would make an informational presentation. The following is an example of how that presentation would be organized using the three steps listed above. Effective Communication Page 7.6
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Effective Communication Independent
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TABLE OF CONTENTS Page Unit 4: Iden
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Course Overview
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COURSE OVERVIEW FEMA’s Independen
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Unit 1: Course Introduction
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UNIT 1: COURSE INTRODUCTION Course
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UNIT 1: COURSE INTRODUCTION Activit
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UNIT 1: COURSE INTRODUCTION Persona
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UNIT 2: BASIC COMMUNICATION SKILLS
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Unit 3: Communicating in an Emergen
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UNIT 3: COMMUNICATING IN AN EMERGEN
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