Effective Communication - Emergency Management Institute ...

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APPENDIX A: JOB AIDS Sample EAS Message: Job Aid 3.1 Templates for Written Communications (Continued) THE NATIONAL WEATHER SERVICE IN CENTRAL CITY HAS ISSUED A TORNADO WARNING FOR LIBERTY COUNTY UNTIL 300 PM EDT. AT 150 PM . . . DOPPLER RADAR INDICATED A POSSIBLE TORNADO IN WESTERN LIBERTY COUNTY JUST SOUTH OF APPLE VALLEY. AT 205 PM . . . A TORNADO TOUCHED DOWN NEAR LEWISBURG IN STRAMFORD COUNTY CAUSING CONSIDERABLE DAMAGE. THE STORM WAS MOVING NORTHEAST AROUND 30 MPH AND WILL REACH CENTRAL CITY AT ABOUT 215 PM. THE SAFEST PLACE TO BE WHEN A TORNADO HITS IS IN A BASEMENT UNDER A STURDY PIECE OF FURNITURE SUCH AS A WORK BENCH. IF YOU DO NOT HAVE A BASEMENT . . . GO TO AN INTERIOR ROOM OF YOUR HOME SUCH AS A BATHROOM OR CLOSET. Effective Communication Page A.2
APPENDIX A: JOB AIDS Job Aid 3.1 Templates for Written Communications (Continued) Sample Public Service Announcement: BEWARE OF FRAUD Every disaster has its share of con artists trying to take advantage of disaster victims, so be careful who you let into your home. If your house was damaged in the (disaster) and someone appears at your door claiming to be a (type of disaster) official, ask for identification. Depending on your needs, inspectors from one or more agencies may visit your home after you have registered for disaster assistance. These inspectors will be able to show you official ID to prove their identity. Never let anyone inspect your home without first asking for identification. If you want to verify someone’s identity, call the Disaster Information Helpline at 1-800- 525-0321 (TDD: 1-800-660-8005 for hearing and speech impaired), (hours of operation), (days of operation). Some people may show up at your door and insist that you make expensive or unnecessary repairs. Others may offer to process your disaster application for a fee. Remember, disaster inspectors do not recommend repairs and NEVER charge a fee for any inspection of your home. #### Effective Communication Page A.3
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Effective Communication Independent
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TABLE OF CONTENTS Page Unit 4: Iden
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Course Overview
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COURSE OVERVIEW FEMA’s Independen
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Unit 1: Course Introduction
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UNIT 1: COURSE INTRODUCTION Course
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UNIT 1: COURSE INTRODUCTION Activit
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UNIT 1: COURSE INTRODUCTION Persona
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UNIT 2: BASIC COMMUNICATION SKILLS
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Unit 3: Communicating in an Emergen
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UNIT 3: COMMUNICATING IN AN EMERGEN
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Unit 5: Using Technology as a Commu
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UNIT 5: USING TECHNOLOGY AS A COMMU
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