Effective Communication - Emergency Management Institute ...

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UNIT 8: COURSE SUMMARY Preparing Oral Presentations Three common elements to successful oral presentations are: The message matches the audience. The content and delivery match the purpose. The delivery is clear and engaging. Matching the message to the audience begins with analyzing the needs of the audience. After you determine the “who, what, when, where, and why” aspects, it is easy to determine the right message and the most effective delivery. It is likely that you will make one of two types of presentations—either informational or motivational. To determine which type is appropriate, ask: Am I relying on facts or shaping opinions? Informational presentations: Transmit specific knowledge. Present information directly or through explanation. Feature statistics or supporting research. Present ideas in logical sequence. Motivational presentations: Create awareness, change attitudes, or garner support. Use concrete language to communicate abstract points. Use vivid and interesting language. Effective Communication Page 8.6
UNIT 8: COURSE SUMMARY Next Steps You have now completed IS 242 and should be ready to take the Final Exam. To submit the final exam online, go to http://training.fema.gov, and click on FEMA Independent Study, Click on the courses link. and select Take Final Exam. After you have selected the final exam link and the online answer sheet is open, transfer your answers, and complete the personal identification data requested. To submit the final exam by mail using the opscan answer sheet, go to http://training.fema.gov, click on FEMA Independent Study and go to Opscan Request. Follow the instructions printed on the form. Good luck! Effective Communication Page 8.7
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Effective Communication Independent
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TABLE OF CONTENTS Page Unit 4: Iden
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Course Overview
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COURSE OVERVIEW FEMA’s Independen
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Unit 1: Course Introduction
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UNIT 1: COURSE INTRODUCTION Course
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UNIT 1: COURSE INTRODUCTION Activit
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UNIT 1: COURSE INTRODUCTION Persona
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UNIT 2: BASIC COMMUNICATION SKILLS
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Unit 3: Communicating in an Emergen
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UNIT 3: COMMUNICATING IN AN EMERGEN
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UNIT 4: IDENTIFYING COMMUNITY-SPECI
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Unit 5: Using Technology as a Commu
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UNIT 5: USING TECHNOLOGY AS A COMMU
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