Effective Communication - Emergency Management Institute ...

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UNIT 3: COMMUNICATING IN AN EMERGENCY Types of Communication (Continued) Goal Strategy Considerations Communication Method or Type Match the speed and Is this information frequency of the media to how immediately safety quickly and long your related? audience needs to know. Is this referral information (How quickly do they need for future recovery? this information?) Should urgency take priority over style and format? When do various media air, publish, or broadcast information? Effective Communication Page 3.7
UNIT 3: COMMUNICATING IN AN EMERGENCY Types of Communication (Continued) Goal Strategy Considerations Communication Method or Type Ensure that your choice of Are the radio, television, media is reliable during the and newspaper emergency. (During this companies functioning emergency situation, which normally? media are functional?) Is mail delivery interrupted? Are there widespread power outages that affect some or all media outlets? Effective Communication Page 3.8
Page 1 and 2: Effective Communication Independent
Page 3 and 4: TABLE OF CONTENTS Page Unit 4: Iden
Page 5 and 6: Course Overview
Page 7 and 8: COURSE OVERVIEW FEMA’s Independen
Page 9 and 10: Unit 1: Course Introduction
Page 11 and 12: UNIT 1: COURSE INTRODUCTION Course
Page 13 and 14: UNIT 1: COURSE INTRODUCTION Activit
Page 15 and 16: UNIT 1: COURSE INTRODUCTION Persona
Page 17 and 18: UNIT 2: BASIC COMMUNICATION SKILLS
Page 29 and 30: Unit 3: Communicating in an Emergen
Page 31 and 32: UNIT 3: COMMUNICATING IN AN EMERGEN
Page 35: UNIT 3: COMMUNICATING IN AN EMERGEN
Page 63 and 64: UNIT 4: IDENTIFYING COMMUNITY-SPECI
Page 77 and 78: Unit 5: Using Technology as a Commu
Page 79 and 80: UNIT 5: USING TECHNOLOGY AS A COMMU
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UNIT 5: USING TECHNOLOGY AS A COMMU
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UNIT 5: USING TECHNOLOGY AS A COMMU
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Unit 6: Effective Oral Communicatio
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UNIT 6: EFFECTIVE ORAL COMMUNICATIO
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Unit 7: Preparing Oral Presentation
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UNIT 7: PREPARING ORAL PRESENTATION
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UNIT 8: COURSE SUMMARY Introduction
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UNIT 8: COURSE SUMMARY Communicatin
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UNIT 8: COURSE SUMMARY Effective Or
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UNIT 8: COURSE SUMMARY Next Steps Y
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APPENDIX A: JOB AIDS Sample busines
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APPENDIX A: JOB AIDS Job Aid 3.1 Te
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APPENDIX A: JOB AIDS page 2 Job Aid
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APPENDIX A: JOB AIDS page 2 Job Aid
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APPENDIX A: JOB AIDS Sample Checkli
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APPENDIX A: JOB AIDS Before the Int
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APPENDIX A: JOB AIDS Preparation K
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APPENDIX A: JOB AIDS Write the Pres
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FINAL EXAM 1. Differences in previo
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FINAL EXAM 14. One reason to select
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