Effective Communication - Emergency Management Institute ...

APPENDIX A: JOB AIDS
Sample business letter:
Mr. John Burgess
The Salvation Army
Bismarck, ND 58501
Dear Mr. Burgess:
Job Aid 3.1
Templates for Written Communications
July 3, 2001
The tireless efforts and valuable resources your organization contributed to our
community after the recent flood were remarkable. The speed with which you fed and provided
shelter for the 75 people left homeless demonstrated the experience and preparation that marks
all Salvation Army operations.
There is no way to thank you enough for your support of Bismarck residents. However, I
hope you will share my gratitude with your staff and volunteers. We appreciate every one of
them.
Again, thank you for your active partnership in Bismarck’s emergency management
efforts.
MS:gn
Sincerely yours,
Mary Siebert
Emergency Manager
Effective Communication Page A.1