Effective Communication - Emergency Management Institute ...
Effective Communication - Emergency Management Institute ...
Effective Communication - Emergency Management Institute ...
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UNIT 7: PREPARING ORAL PRESENTATIONS<br />
What Makes a Good Oral Presentation?<br />
Consider a speech that you heard that impressed you and think about what<br />
made it strong and effective. Most likely, it exemplified these qualities:<br />
It matched the message to the audience.<br />
It matched the content and delivery to the purpose.<br />
It was delivered in a clear and engaging manner.<br />
Matching the message to the audience begins with analyzing the needs of the<br />
audience. After you determine the “who, what, when, where, and why” aspects<br />
of a presentation, it is easy to determine the right message and the most<br />
effective delivery. If necessary, take a few minutes to review Unit Six to refresh<br />
your memory on characteristics of an audience.<br />
Types of Presentations<br />
It is likely that you will make one of two types of presentations—either<br />
informational or motivational. The quickest way to determine which type is<br />
appropriate is to ask yourself this question: Are you relaying facts or shaping<br />
opinions?<br />
Informational presentations:<br />
Transmit specific knowledge.<br />
Present information directly or through explanation.<br />
Feature statistics or supporting research.<br />
Present ideas in logical sequence.<br />
Traditionally, informational messages are delivered in this order:<br />
1. Introduce the topic.<br />
2. Provide explanation, directions, or descriptions.<br />
3. Restate or conclude the topic.<br />
For example, if asked to provide fire evacuation guidance to the occupants of a<br />
residential complex, you would make an informational presentation. The<br />
following is an example of how that presentation would be organized using the<br />
three steps listed above.<br />
<strong>Effective</strong> <strong>Communication</strong> Page 7.6