Effective Communication - Emergency Management Institute ...

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UNIT 5: USING TECHNOLOGY AS A COMMUNICATION TOOL Answers Case Studies in Choosing and Combining Communication Technologies (Continued) Answers to Case Study 5.3 If you were in control of the broadcast, how could you have used technology differently to avoid this misunderstanding? Your answer is correct if it contains any of these elements: Label the satellite image with the event date. Add a crawl line that identifies the satellite image. Follow the satellite image with contrasting current imagery. Learning Points Anticipate how various audiences may interpret or misinterpret the message. In cases where technology is potentially confusing, use more than one to ensure understanding. Consider whether the additional technology really adds meaning to your message and whether the potential confusion is worth the risk. Summary and Transition In this unit, you gained perspective on how technology serves to enhance communication. You also explored several scenarios and considered the best mix of low- and high-tech media. In the next unit, you will study oral communication. Before you proceed to the next unit, take a few minutes to complete the Knowledge Check on the next page. Effective Communication Page 5.11
UNIT 5: USING TECHNOLOGY AS A COMMUNICATION TOOL Check Knowledge Check Carefully read each question and all of the possible answers before selecting the most appropriate response for each test item. Circle the letter corresponding to the answer that you have chosen. Complete all of the questions without looking at the course material. 1. The Emergency Alert System is an appropriate tool for disseminating hazard mitigation materials. a. True b. False 2. Technology can support communication but is not a solution in itself. a. True b. False 3. Which of the following technologies is the best choice to convey urgent and highly sensitive information? a. Telephone b. Fax c. Letter d. E-mail e. Dispatch radio 4. Message, purpose, and ________ are the three primary factors that should guide your technology selection. a. Location b. Audience c. Time of day d. Language e. Type of emergency 5. In most emergency situations, you will use __________ to communicate. a. A mixture of low- and high-technology tools b. The most sophisticated technology tools c. The most basic technology tools d. Only technology that does not depend on electricity e. Primarily television broadcasts Effective Communication Page 5.12
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Effective Communication Independent
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TABLE OF CONTENTS Page Unit 4: Iden
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Course Overview
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COURSE OVERVIEW FEMA’s Independen
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Unit 1: Course Introduction
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UNIT 1: COURSE INTRODUCTION Course
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UNIT 1: COURSE INTRODUCTION Activit
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UNIT 1: COURSE INTRODUCTION Persona
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UNIT 2: BASIC COMMUNICATION SKILLS
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Unit 3: Communicating in an Emergen
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UNIT 3: COMMUNICATING IN AN EMERGEN
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FINAL EXAM 1. Differences in previo
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FINAL EXAM 14. One reason to select
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