Effective Communication - Emergency Management Institute ...
Effective Communication - Emergency Management Institute ...
Effective Communication - Emergency Management Institute ...
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UNIT 3: COMMUNICATING IN AN EMERGENCY<br />
Job Aid 3.1<br />
Templates for Written <strong>Communication</strong>s (Continued)<br />
Sample Public Service Announcement:<br />
BEWARE OF FRAUD<br />
Every disaster has its share of con artists trying to take advantage of disaster victims, so<br />
be careful who you let into your home. If your house was damaged in the (disaster) and<br />
someone appears at your door claiming to be a (type of disaster) official, ask for identification.<br />
Depending on your needs, inspectors from one or more agencies may visit your home<br />
after you have registered for disaster assistance. These inspectors will be able to show you<br />
official ID to prove their identity. Never let anyone inspect your home without first asking for<br />
identification.<br />
If you want to verify someone’s identity, call the Disaster Information Helpline at 1-800-<br />
525-0321 (TDD: 1-800-660-8005 for hearing and speech impaired), (hours of operation), (days<br />
of operation).<br />
Some people may show up at your door and insist that you make expensive or<br />
unnecessary repairs. Others may offer to process your disaster application for a fee.<br />
Remember, disaster inspectors do not recommend repairs and NEVER charge a fee for any<br />
inspection of your home.<br />
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<strong>Effective</strong> <strong>Communication</strong> Page 3.25