The Mayor's Ambient Noise Strategy - Greater London Authority

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The Mayor’s Ambient Noise Strategy Mayor of London 17 (Box 10 continued) Major sources of complaint about neighbour noise The NSCA 2002 survey showed that ‘amplified music’ was the main source of ‘neighbour noise’ complaint in London, as it was in England as a whole. Intruder alarms, voices and TV were the second most important sources of complaint for four boroughs each out of a total of 17 (24 per cent), followed by children in three boroughs. Major sources of complaint about ambient noise The NSCA survey uses a different definition of ‘ambient noise’ from that used by the Government. The NSCA’s definition includes not just traffic and industry, but pubs/clubs, construction sites, outdoor events, car alarms and car stereos. ‘Pubs/clubs’ were the main source of complaint in 2002 for ten out of 17 responding boroughs in London (59 per cent) compared with 54 per cent in England. ‘Construction sites’ and ‘industry’ were the main source of complaint for three out of 17 London boroughs (18 per cent) for both sources, compared with 13 per cent for ‘construction sites’ and 20 per cent for industry in England. Changes in levels of complaints over the previous year Local officers were asked to indicate changes in levels of complaints over the previous year. Of 17 London boroughs, seven (41 per cent) reported that complaints about TVs had increased, seven that complaints about DIY had increased and seven that complaints about intruder alarms had increased. This compares with respective reports of 18 per cent, 19 per cent and 25 per cent in England as a whole. In England, the biggest increase in complaints was about dogs at 45 per cent. In terms of complaints by time of day, six out of 17 (35 per cent) London boroughs reported an increase in night-time noise complaints, similar to the percentage for England. Six out of 17 (35 per cent) of London boroughs reported an increase in daytime complaints, compared with 28 per cent in England. Sound insulation In 2002, 94 per cent of responding London borough officers thought work needed to be done to improve the sound insulation performance of existing housing (90 per cent in England). Traffic and aviation noise Thirty-five per cent of responding London borough officers considered traffic noise to be a problem (33 per cent in England). Forty-one per cent of London officers considered aviation noise to be a problem, compared with 30 per cent in England.
18 Mayor of London The Mayor’s Ambient Noise Strategy 2.22 Of these (Outer) London respondents, ten per cent reported that noise, thinking about all types and sources, spoilt their home life ‘quite a lot’ or ‘totally’ (see Figure 4). Twenty-one per cent of the Outer London respondents reported noise as one of the top five environmental problems, from a list of 12 such problems affecting them personally. The most commonly selected environmental problems from the list were ‘litter and rubbish’, ‘traffic exhaust fumes and urban smog’, and ‘fouling by dogs’. Figure 4 Extent to which noise spoils home life Not at all Not very much A little Outer London UK Quite a lot Totally 0 10 20 30 40 50 60 70 Proportion (%) source: BRE Review of London related data from the 2000 National Noise Attitude Survey 24 2.23 Respondents were asked: ‘When you are at home, do you, personally, hear any of the following noises’ The most commonly reported noise was ‘road traffic’ followed by ‘neighbours and/or other people nearby’, ‘aircraft/airports/airfields’, and ‘building, construction, demolition, renovation or road works’. Road traffic was reported by 93 per cent of these Outer London respondents, compared with 83 per cent over the UK as a whole. 2.24 Thirty-five per cent of these Outer London respondents reported being ‘moderately’, ‘very’, or ‘extremely’ bothered, annoyed or disturbed by road traffic noise, compared with 22 per cent over the UK as a whole (see Figure 5). Neighbours and/or other people nearby comprised the next most important source at 28 per cent, compared with 19 per cent nationally. This figure incorporates neighbours both inside and outside their homes. Looking just at neighbours inside their homes, 15 per cent reported being ‘moderately’, ‘very’, or ‘extremely’ bothered, annoyed or disturbed, compared with 9 per cent nationally. Building, construction, demolition, renovation or road works were also more significant sources in London than nationally.
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