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essential-guide-to-qualitative-in-organizational-research

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17th Sept8th SeptFigure 9.3Confidence improvedSpeak personally <strong>to</strong>all team membersIdentify<strong>in</strong>gtasksTo reassure all team members <strong>in</strong>these uncerta<strong>in</strong> timesMy assigned project staffdon’t have any previousexperience of develop<strong>in</strong>gsuch systemsDEMONSTRATIONSTEAM MANAGEMENTAssure them theyare not forgotten reveals sheis not really confident18th Sept contribution was not welltimed from my po<strong>in</strong>t of view. Technicaldiscussions would not have presentedan image of ‘car<strong>in</strong>g for our users’Speak with has hadlittle exposure <strong>to</strong> myproject cultureTo brief and recover confidencethat allegedly has ebbedThis, coupled with, has achievedthe desired effectTo satisfy thatreport is accurateUser repsTo determ<strong>in</strong>eresponsiveness <strong>to</strong> theprospect of spend<strong>in</strong>gmore cash h<strong>in</strong>t for the firsttime that a commitment<strong>to</strong> will be forthcom<strong>in</strong>gAdvice received on thebest way <strong>to</strong> presentthe issues <strong>to</strong> Strategic/plann<strong>in</strong>gProject assuranceATTENDING MEETINGSTechnical panelLikely <strong>to</strong> argue aboutchoice of developmentsoftwareTend <strong>to</strong> resist changeI raised the prospec<strong>to</strong>f us<strong>in</strong>g … worried about supportafter development … Icommented that projectteam would then beexperienced enoughUtiliz<strong>in</strong>g project team assupport, technical sidesee as a threatInformalL<strong>in</strong>e managerLearnt that isworried that all theoptions I present willcost more moneyUseful. The optionspaper I present mustbe right first time <strong>in</strong>order <strong>to</strong> res<strong>to</strong>re userconfidence. I need <strong>to</strong>convey the message‘trust me’Diary of the project manager. Orig<strong>in</strong>ally published as Figure 6.4 <strong>in</strong> Symon, G. (1998) Qualitative <strong>research</strong> diaries. In G. Symon and C. Cassell (eds) QualitativeMethods <strong>in</strong> Organisational Research and Analysis. London: Sage Publications. p 110.––––––––––––––––––––––––––––––––––––––––– QUALITATIVE RESEARCH DIARIES –––––––––– 107

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