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essential-guide-to-qualitative-in-organizational-research

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–––––––––––––––––––––––––––––––––––––––––––––––––– USING TEMPLATES –––––––––– 267realistically, which means that you must seek <strong>to</strong> identify those themes which are of mostcentral relevance <strong>to</strong> the task of build<strong>in</strong>g an understand<strong>in</strong>g of the phenomena under<strong>in</strong>vestigation.OPENNESSThe need <strong>to</strong> be selective <strong>in</strong> analys<strong>in</strong>g and <strong>in</strong>terpret<strong>in</strong>g data must be balanced aga<strong>in</strong>st the need<strong>to</strong> reta<strong>in</strong> openness <strong>to</strong>wards it. You must not be so strongly <strong>guide</strong>d by the <strong>in</strong>itial <strong>research</strong>questions that you disregard all themes which are not obviously of direct relevance. Themeswhich are judged <strong>to</strong> be of marg<strong>in</strong>al relevance can play a useful role <strong>in</strong> add<strong>in</strong>g <strong>to</strong> the backgrounddetail of the study, without requir<strong>in</strong>g lengthy explication. More problematic are those themesthat are clearly of great importance <strong>to</strong> participants, but that seem <strong>to</strong> lie well outside the scopeof the study, and perhaps were even deliberately excluded from it. In such cases, you mustcarefully consider whether <strong>in</strong>vestigation of the ‘excluded’ theme casts any significant light onthe <strong>in</strong>terpretation of central themes <strong>in</strong> the study. If it does, then it should be <strong>in</strong>cluded <strong>in</strong> theanalysis.RELATIONSHIPS BETWEEN THEMES: BEYOND THE LINEAR TEMPLATEThe standard template depicts the relationship between themes as a l<strong>in</strong>ear one; each code islisted <strong>in</strong> turn with its subsidiary codes next <strong>to</strong> it, down <strong>to</strong> as many levels of hierarchy as areidentified. This simple structure has advantages <strong>in</strong> terms of clarity – an important po<strong>in</strong>t whenit comes <strong>to</strong> present<strong>in</strong>g f<strong>in</strong>d<strong>in</strong>gs, as I discuss below. However, it may not reflect the k<strong>in</strong>ds ofrelationships a <strong>research</strong>er may want <strong>to</strong> depict <strong>in</strong> his or her analysis. Even <strong>in</strong> the example Ihave used here, the f<strong>in</strong>al template shows some deviation from a purely l<strong>in</strong>ear structure, withthe group of fourth-level codes under ‘Specific services’ shown as apply<strong>in</strong>g <strong>to</strong> all other codes<strong>in</strong> this section of the template. Similarly, <strong>in</strong> a study of experiences of diabetic renal disease,my co-authors and I identified two ‘<strong>in</strong>tegrative themes’ which we felt permeated all the otherthemes coded on the template (K<strong>in</strong>g et al., 2002). Crabtree and Miller (1999) recommendthe use of maps, matrices and other diagrams <strong>to</strong> explore and display template analysisf<strong>in</strong>d<strong>in</strong>gs. The <strong>research</strong>er should feel free <strong>to</strong> use these k<strong>in</strong>ds of strategies <strong>in</strong> build<strong>in</strong>g their<strong>in</strong>terpretations, and not feel that analysis has <strong>to</strong> s<strong>to</strong>p at the po<strong>in</strong>t where a full l<strong>in</strong>ear templateis produced.PresentationThe f<strong>in</strong>al task fac<strong>in</strong>g you is <strong>to</strong> present an account of your <strong>in</strong>terpretation of the data, often <strong>in</strong>the limited space of a few thousand words <strong>in</strong> a report or academic paper. I firmly believe thatwrit<strong>in</strong>g-up should not be seen as a separate stage from analysis and <strong>in</strong>terpretation, but ratheras a cont<strong>in</strong>uation of it. Through summariz<strong>in</strong>g detailed notes about themes, select<strong>in</strong>g illustrativequotes, and produc<strong>in</strong>g a coherent ‘s<strong>to</strong>ry’ of the f<strong>in</strong>d<strong>in</strong>gs, the <strong>research</strong>er cont<strong>in</strong>ues <strong>to</strong> build hisor her understand<strong>in</strong>g of the phenomena the <strong>research</strong> project has <strong>in</strong>vestigated.As with other stages of template analysis, it is impossible <strong>to</strong> def<strong>in</strong>e one s<strong>in</strong>gle correct orideal way <strong>to</strong> present f<strong>in</strong>d<strong>in</strong>gs. The <strong>research</strong>er needs <strong>to</strong> consider the nature of the data, the typeof document <strong>to</strong> be produced (<strong>in</strong>clud<strong>in</strong>g its word length) and, critically, the <strong>in</strong>tendedreadership. All the same, it is possible <strong>to</strong> identify three common approaches <strong>to</strong> presentation;any one of which might prove useful, at least as a start<strong>in</strong>g po<strong>in</strong>t.

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