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essential-guide-to-qualitative-in-organizational-research

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––––––––––––––––––––––––––––––––––––––––––––– PICTORIAL REPRESENTATION –––––––––– 135th<strong>in</strong>k it’s the road meets resistance <strong>in</strong> a certa<strong>in</strong> way, but if we want <strong>to</strong> make it what wewant, then it’s got <strong>to</strong> get over a lot of obstacles].The concept of an image mismatch was evident <strong>in</strong> both organizations. Suits and ties createda degree of perceived respectability <strong>in</strong> both places; but also formality, conservatism andhierarchy. Canadian academics saw this mismatch as a conflict between bus<strong>in</strong>ess and academicroles, cladd<strong>in</strong>g figures half <strong>in</strong> bus<strong>in</strong>ess suits and half <strong>in</strong> academic regalia. UK academics alsoviewed the mismatch as a clash between <strong>in</strong>ternal and external perceptions of the organization.In other words, they believed that the school’s projected professionalism was illusory:[(DS: Why’s he wear<strong>in</strong>g a suit?) Oh, conventional. A grey suit. (DS: A grey suit?) It’sdone up as well – all three but<strong>to</strong>ns. (DS: Why’s that?) ‘Cos that’s what repressed, tightarsedpeople do. (DS: Right) . . . Very besuited, very wants <strong>to</strong> be seen as a a manager,an accountant, or er someone of that sort. Greasy, yeh – Brylcreem. (DS: Right). Thatsort of th<strong>in</strong>g. (DS: It it it’s not a high-fly<strong>in</strong>g sort-of executive-type?) Oh, no, no, no! It’smore like a glorified clerk. (DS: Right). Possibly slightly sh<strong>in</strong>y bits on the suit. (DS: Right).Sort of a bit tatty].Both <strong>in</strong>stitutions were depicted as male, although this was less strongly expressed at the UKschool. This could be a simple description of the disproportionate number of male academics,but it was also felt <strong>to</strong> represent ‘male’ values, such as competitiveness and lack of emotionalsupport for employees. Both organizations were seen as young/middle-aged, reflect<strong>in</strong>g thetime s<strong>in</strong>ce establishment. The UK organization was seen as large/tall, whereas the Canadianone was medium, reflect<strong>in</strong>g faculty size. Canadian academics also viewed each other as more<strong>in</strong>tellectual than did UK academics.Several pic<strong>to</strong>rial characteristics were wholly unique <strong>to</strong> each <strong>in</strong>stitution. In the UK school,preoccupation with money and <strong>research</strong>, a lack of bus<strong>in</strong>ess world l<strong>in</strong>ks and a feel<strong>in</strong>g of sizebasedanonymity were mentioned frequently. High relative power <strong>to</strong> other faculties, a feignedFigure 11.6MBA students focus group image: Canadian school

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