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essential-guide-to-qualitative-in-organizational-research

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––––––––––––––––––––––––––––––––––––––––––––––––––––––––– REPERTORY GRIDS –––––––––– 69Profiles of career successAs part of the reper<strong>to</strong>ry grid process <strong>in</strong>terviewees were asked which constructs were importantfor success <strong>in</strong> their organization. There were some <strong>in</strong>terest<strong>in</strong>g differences <strong>in</strong> the constructshighlighted by men and women. The most prom<strong>in</strong>ent fac<strong>to</strong>r mentioned by women was thesignificance of manag<strong>in</strong>g the work/home, public/private split. This re-affirms the centralityfor women workers of juggl<strong>in</strong>g home and work commitments. The next theme l<strong>in</strong>ked <strong>in</strong> <strong>to</strong>the difficulties associated with balance. This fac<strong>to</strong>r was labelled the ability <strong>to</strong> be organized,efficient, be able <strong>to</strong> prioritize and meet deadl<strong>in</strong>es. The third most significant theme wasambition and hav<strong>in</strong>g the drive, determ<strong>in</strong>ation and will <strong>to</strong> succeed. The role of decisivenesswas also identified and was l<strong>in</strong>ked with the ability <strong>to</strong> make decisions, accept responsibility andtake the <strong>in</strong>itiative. Other key fac<strong>to</strong>rs were approachability, be<strong>in</strong>g able <strong>to</strong> appear <strong>to</strong> be <strong>in</strong>control, and trust and honesty.Look<strong>in</strong>g at how men rated their constructs, the most important fac<strong>to</strong>r for success wasambition, drive and determ<strong>in</strong>ation. Men had a very clear perception that it was the <strong>in</strong>dividual’sown abilities, skills and commitment <strong>to</strong> the job that would produce success. Trustworth<strong>in</strong>essand honesty were also seen as significant fac<strong>to</strong>rs, <strong>in</strong> particular be<strong>in</strong>g reliable <strong>to</strong> others was seenas important. Strategic th<strong>in</strong>k<strong>in</strong>g and the need <strong>to</strong> take a bus<strong>in</strong>ess approach (as opposed <strong>to</strong> tak<strong>in</strong>ga bureaucratic approach) were described as vital. Hav<strong>in</strong>g the right k<strong>in</strong>d of personality, be<strong>in</strong>gextroverted and outgo<strong>in</strong>g was seen as useful <strong>in</strong> your career. F<strong>in</strong>ally hav<strong>in</strong>g experience andknowledge about the <strong>in</strong>dustry and the task <strong>in</strong> hand was important.The importance of these two profiles was that an overarch<strong>in</strong>g theme <strong>in</strong> the analysis was thatwomen needed <strong>to</strong> ma<strong>in</strong>ta<strong>in</strong> a strong (but hidden) l<strong>in</strong>k with home/family commitments, andthat women were more strongly embedded <strong>in</strong> the world of the relationship. They thereforesaw the successful management of this dynamic as the key determ<strong>in</strong>ant of potential success.EVALUATION OF THE TECHNIQUE ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––There are a number of advantages of us<strong>in</strong>g the reper<strong>to</strong>ry grid technique, both <strong>in</strong> this and othercontexts. The most obvious advantage is that the <strong>in</strong>terviewer has access <strong>to</strong> how the <strong>in</strong>dividualis constru<strong>in</strong>g and mak<strong>in</strong>g sense of their own world, <strong>in</strong> their own words. With<strong>in</strong> this contextfor example, it would be difficult <strong>to</strong> see how we could have accessed such <strong>in</strong>-depth accountsabout how performance was evaluated without the construct elicitation process. As Kellysuggested, the technique of construct elicitation encourages the emergence of the implicit,which is not always easily recognized, one of the ma<strong>in</strong> benefits of the technique. Thereforethe technique offers <strong>in</strong>sights <strong>to</strong> a rich source of data, <strong>in</strong> this case not just about evaluationsof performance, but also about how <strong>in</strong>dividuals construed the mean<strong>in</strong>g of work <strong>in</strong> theireveryday lives.Additional advantages emerge from the way that the process of construct elicitationengenders reflexivity on behalf of the <strong>in</strong>terviewee. That is, the <strong>in</strong>terviewee has the opportunity<strong>to</strong> reflect on their own assumptions, <strong>in</strong> this case, about how performance was assessed with<strong>in</strong>their company and the differential assessment of performance between women and men. Aspart of the ‘conversational technology’ the <strong>in</strong>terviewer also had the chance <strong>to</strong> expand <strong>in</strong> moredetail on the <strong>in</strong>dividual’s constructs and <strong>to</strong> identify the ways <strong>in</strong> which they fit <strong>to</strong>gether <strong>to</strong> forma construct system. A further advantage that the reper<strong>to</strong>ry grid has is that it enables the

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