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essential-guide-to-qualitative-in-organizational-research

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–––––––––––––––––––––––––––––––––––––––––––––––––––––––– GROUNDED THEORY –––––––––– 243scheme <strong>in</strong> a contextual way without any predeterm<strong>in</strong>ed theoretical or conceptual framework.When compared <strong>to</strong> discourse analysis, grounded theory focuses more on uncover<strong>in</strong>gphenomena and processes, whereas discourse analysis goes deeper and <strong>in</strong> more detail <strong>in</strong>analys<strong>in</strong>g specifically the language, discourses and discourse events as <strong>in</strong>stances of socioculturalpractice (for example, Fairclough, 1995).GROUNDED THEORY IN ORGANIZATIONAL RESEARCH ––––––––––––––––––––––––––––––––––––––––––Organizational psychology has recently been marked by a trend of mov<strong>in</strong>g from an<strong>in</strong>dividualistic po<strong>in</strong>t of view <strong>to</strong>wards a more collective view based on social psychology,sociology and anthropology (Peiró, 1990; Rousseau, 1997; Sche<strong>in</strong>, 1996). In this context,the application of grounded theory also has ga<strong>in</strong>ed more popularity among <strong>organizational</strong><strong>research</strong>ers. It has been applied <strong>in</strong> for example, studies focus<strong>in</strong>g on <strong>organizational</strong> culture(Länsisalmi et al., 2000), <strong>organizational</strong> growth (Brytt<strong>in</strong>g, 1995), <strong>organizational</strong> change and<strong>in</strong>novation (Carrero et al., 2000; Lowe, 1995; Price, 1994), work teams (Gersick, 1988) andcompany survival (Lowe, 1995). Studies apply<strong>in</strong>g grounded theory <strong>in</strong> <strong>organizational</strong> <strong>research</strong>fall, roughly, <strong>in</strong><strong>to</strong> two categories: first studies focus<strong>in</strong>g on generat<strong>in</strong>g new hypotheses arounda specific theme (for example, Länsisalmi et al., 2000) and secondly studies that aim atreveal<strong>in</strong>g social processes produc<strong>in</strong>g a certa<strong>in</strong> phenomenon (for example, Carrero et al.,2000).Grounded theory is highly recommended <strong>in</strong> <strong>organizational</strong> <strong>research</strong> because it producesdescriptions of <strong>organizational</strong> reality, which are easily recognized by the members of the targe<strong>to</strong>rganization. Such descriptions may elicit positive discussions around important themes <strong>in</strong> theorganization among the employees and, thus, form a basis for positive <strong>organizational</strong>development trends.As for the ethical considerations of grounded theory, issues may rise <strong>in</strong> <strong>research</strong> sett<strong>in</strong>gs that<strong>in</strong>clude secret observations (see, for example, Van Maanen, 1988) as a means for datacollection. Also when collect<strong>in</strong>g <strong>in</strong>terview and observational data issues of confidentiality mayrise. To avoid such issues, it is crucial <strong>to</strong> clearly communicate <strong>to</strong> the participants of the studybefore data collection who will listen <strong>to</strong> their <strong>in</strong>terview tapes, transcribe them and analyse thedata <strong>in</strong> written or audio-visual format. Furthermore, the <strong>research</strong>er should also describe <strong>in</strong>detail how the <strong>research</strong> results will be presented and whether or not it will be possible <strong>to</strong>identify <strong>in</strong>dividuals’ op<strong>in</strong>ions and quotes <strong>in</strong> the reported <strong>research</strong> results. After receiv<strong>in</strong>g allthe <strong>in</strong>formation available about the data analysis and its res<strong>to</strong>ration the participants should alsoalways have an option <strong>to</strong> withdraw from the study.CASE STUDY: COLLECTIVE STRESS AND COPINGIN THE CONTEXT OF ORGANIZATIONAL CULTURE ––––––––––––––––––––––––––––––––––––––––––––––––In this section, we describe a case study <strong>in</strong> which we utilized a grounded theory approach <strong>to</strong>explore and understand the phenomena of collective stress and cop<strong>in</strong>g.In recent literature, the collective nature of stress experiences and cop<strong>in</strong>g has beenemphasized (Handy, 1995; New<strong>to</strong>n, 1995; Semmer et al., 1996); evidence of relationshipsbetween <strong>in</strong>dividual stress-related behaviour patterns and <strong>organizational</strong> culture has been

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