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essential-guide-to-qualitative-in-organizational-research

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–––––––––––––––––––––––––––––––––––––––––––––––––––– USING DATA MATRICES –––––––––– 273(1994: 56). One of the problems of <strong>qualitative</strong> data analysis can be data overload. By beg<strong>in</strong>n<strong>in</strong>g<strong>to</strong> code data <strong>in</strong> the early stages of a study, some of the problems associated with this can becompensated for. This is similar <strong>to</strong> template analysis (see K<strong>in</strong>g, Chapter 21, this volume) wherethe aim is <strong>to</strong> have an <strong>in</strong>itial start list (pre-determ<strong>in</strong>ed codes). The transcripts are then read,add<strong>in</strong>g labels at the side thus generat<strong>in</strong>g further codes, with the codes then arranged <strong>in</strong><strong>to</strong>categories <strong>in</strong> the template.Once an <strong>in</strong>itial cod<strong>in</strong>g has been completed, revision of the codes is necessary. For example,some codes may have become redundant with the data now more appropriately categorizedunder a different label; others become <strong>to</strong>o big and need break<strong>in</strong>g down further. Miles andHuberman use the four stages proposed by L<strong>in</strong>coln and Guba (1985) <strong>to</strong> describe the mostcommon types of revisions and modifications made as: fill<strong>in</strong>g <strong>in</strong>, extension, bridg<strong>in</strong>g andsurfac<strong>in</strong>g. They also offer some useful practical tips on enter<strong>in</strong>g data <strong>in</strong><strong>to</strong> matrix displays,warn<strong>in</strong>g aga<strong>in</strong>st the over-reduction of data which may actually obscure understand<strong>in</strong>g. Theysuggest it is important <strong>to</strong> keep note of the decision rules used when decid<strong>in</strong>g what data wentwhere and why. They also recommend that the type of table used <strong>in</strong> analysis should be the oneused <strong>in</strong> the f<strong>in</strong>al report enabl<strong>in</strong>g the readers themselves <strong>to</strong> see how conclusions were drawn,rather than be<strong>in</strong>g handed study results <strong>to</strong> be taken on bl<strong>in</strong>d faith. This notion of an audit trailis one that is <strong>in</strong>creas<strong>in</strong>gly be<strong>in</strong>g used as a criterion for assess<strong>in</strong>g the quality of <strong>qualitative</strong> <strong>research</strong>,for example the dependability of <strong>qualitative</strong> f<strong>in</strong>d<strong>in</strong>gs (L<strong>in</strong>coln and Guba, 1990).A completed matrix is not the end po<strong>in</strong>t of the analysis. This then has <strong>to</strong> be further<strong>in</strong>terpreted and analysed with care, the aim of which is <strong>to</strong> produce mean<strong>in</strong>gful conclusionswhich are then written up alongside the matrix. These conclusions are called ‘analytic text’and are an <strong>in</strong>tegral part of matrix analysis. At this stage, hav<strong>in</strong>g the data displayed <strong>in</strong> a matrixformat is useful as the <strong>research</strong>er can constantly refer between the matrix and orig<strong>in</strong>al fieldnotes. In this way, <strong>in</strong>terpretations can be checked and clarified and <strong>in</strong>formation <strong>in</strong> the matrixcan be added <strong>to</strong> or modified if necessary. (It is at this stage that one advantage of hav<strong>in</strong>gthoroughly coded and categorized the <strong>in</strong>terview material is realized simply <strong>in</strong> terms of locat<strong>in</strong>gthe orig<strong>in</strong>al section of text). Analys<strong>in</strong>g the matrix usually <strong>in</strong>volves look<strong>in</strong>g for relationshipsor patterns – these may be po<strong>in</strong>ts of contrast or po<strong>in</strong>ts of similarity and can be either by rowor by column label. The analytical process will be grounded <strong>in</strong> and <strong>guide</strong>d by the <strong>research</strong>questions <strong>to</strong> which the matrices relate.It is <strong>essential</strong> that the whole matrix is displayed on one page, regardless of how big it has<strong>to</strong> be. Hav<strong>in</strong>g the matrix split over two or more pages such that it is not possible <strong>to</strong> view allthe <strong>in</strong>formation at the same time defeats the object of matrix analysis, and arguably offers littleadvantage over attempt<strong>in</strong>g <strong>to</strong> analyse pages and pages of text.Similarly, for the reader, it is <strong>essential</strong> for the analytic text <strong>to</strong> be presented alongside thematrix such that the reader is able <strong>to</strong> view both at the same time. Present<strong>in</strong>g the matrixwithout the analytic text or the analytic text without the matrix is of little use. As Miles andHuberman put it, ‘the display does not speak for itself – and the analytic text does not standalone without reference <strong>to</strong> the display’ (1994: 100)DIFFERENT TYPES OF MATRIX ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––As noted previously, one of the advantages of matrices is the diverse ways <strong>in</strong> which they canbe used. Examples that have been used by the authors <strong>in</strong>clude time ordered displays where

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