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essential-guide-to-qualitative-in-organizational-research

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–––––––––––––––––––––––––––––––––––––––––––––––––––––– ANALYTIC INDUCTION–––––––––– 171membership. Moreover no pattern with<strong>in</strong> or between categories emerged regard<strong>in</strong>g subjects’ages or length of experience as a senior shop steward.All <strong>in</strong>formants worked <strong>in</strong> organizations with a lengthy his<strong>to</strong>ry of trade unionism withmanagement recognition often hav<strong>in</strong>g been acquired after protracted and attritious campaigns.Thus it was unlikely that they belonged <strong>to</strong> managerially sponsored shop steward organizations(see Willman, 1980). As <strong>in</strong>cumbents of very similar offices all had been <strong>in</strong>volved <strong>in</strong> significantareas of negotiation <strong>in</strong>clud<strong>in</strong>g collective barga<strong>in</strong><strong>in</strong>g over domestic rates of pay, changes <strong>in</strong>work<strong>in</strong>g practices, the <strong>in</strong>troduction of new technology, redundancies, grievances, and theenforcement of collective agreements as well as cus<strong>to</strong>m and practice norms.Dur<strong>in</strong>g fieldwork, several <strong>in</strong>formants had claimed that they had not been exposed <strong>to</strong> DAI,they were therefore excluded from the sample. The rema<strong>in</strong><strong>in</strong>g 16 were all familiar withemployee reports and said that management also provided plant level disaggregated<strong>in</strong>formation dur<strong>in</strong>g collective barga<strong>in</strong><strong>in</strong>g. The latter <strong>in</strong>cluded th<strong>in</strong>gs such as output per worker(often juxtaposed with that of major competi<strong>to</strong>rs), plant operat<strong>in</strong>g accounts, cost<strong>in</strong>g<strong>in</strong>formation, state of the order book details, simplified balance sheets and predictions of futureplant and company f<strong>in</strong>ancial performance.In this context, Jackson-Cox et al. (1984) have noted the significance of management’sdisclosure strategies <strong>in</strong> mediat<strong>in</strong>g the impact of DAI. They differentiate an ‘<strong>in</strong>tegrated’ strategy,with rout<strong>in</strong>e but selective provision of <strong>in</strong>formation, from an ad hoc strategy characterized bythe piecemeal and <strong>in</strong>termittent provision of <strong>in</strong>formation. Of the <strong>in</strong>formants <strong>in</strong> this <strong>research</strong>,two-thirds felt that management regularly provided <strong>in</strong>formation perta<strong>in</strong><strong>in</strong>g <strong>to</strong> specific issueswith the rema<strong>in</strong>der claim<strong>in</strong>g that DAI was temporally <strong>in</strong>termittent and substantivelyhaphazard. But s<strong>in</strong>ce there was no pattern <strong>to</strong> the distribution of these phenomena betweencategories, I had <strong>to</strong> conclude that they exerted no systematic <strong>in</strong>fluence upon the developmen<strong>to</strong>f the account<strong>in</strong>g orientations expressed by <strong>in</strong>formants.While they all had undergone some f<strong>in</strong>ancial tra<strong>in</strong><strong>in</strong>g through the education services ofthe trade union movement, a pattern between and with<strong>in</strong> categories was apparent when Iquestioned them about <strong>in</strong>-company f<strong>in</strong>ancial tra<strong>in</strong><strong>in</strong>g provision. Only one ‘sceptic’ hadadmitted <strong>to</strong> some <strong>in</strong>-company f<strong>in</strong>ancial tra<strong>in</strong><strong>in</strong>g whereas all the ‘cynics’ and ‘realists’ did admit<strong>to</strong> this tra<strong>in</strong><strong>in</strong>g. Although the form and content of these programmes varied, all the relevant<strong>in</strong>formants remembered discussions and presentations of the missions and goals of their firmwith a focus upon the current and future f<strong>in</strong>ancial situation. All alluded <strong>to</strong> an emphasis uponissues such as the need <strong>to</strong> <strong>in</strong>vest <strong>in</strong> current and fixed assets, sources of <strong>in</strong>vestment, profit andloss, value added, <strong>in</strong>terest rates and the implications of these issues for the current and futuref<strong>in</strong>ancial management of the firm.Therefore <strong>in</strong>-company f<strong>in</strong>ancial tra<strong>in</strong><strong>in</strong>g seemed <strong>to</strong> be an important case feature that mightexpla<strong>in</strong> the development of <strong>in</strong>formants’ account<strong>in</strong>g orientations. But it was shared by twocategories – ‘realists’ and ‘cynics’ and therefore could not account for their apparentdifferences. This implied that some unique case feature must account for this differentiation –but what?Dur<strong>in</strong>g the first round of fieldwork I began <strong>to</strong> suspect that variations <strong>in</strong> <strong>in</strong>formants’ rolesvis-à-vis constituents might constitute a battery of unique case features. These suspicionsdeveloped out of various comments such as that of a ‘realist’ who claimed . . .I tell the lads the pla<strong>in</strong> facts, its then their decision as <strong>to</strong> what we should do . . . it’s onlyright <strong>to</strong> be democratic.

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