27th Edition RHFS Product Guide - Ryan Herco Flow Solutions

GET THE RHFS ADVANTAGE!Extensive Product Offering • 24 Stocking Locations • Trained Staff •Complete 640 Page Color Product Guide & CD ROM • Informative Web Site •WebCom Internet Order Management Available • Growing Business Since 1948What Makes Us Better?People Make The DifferenceKnowledgeable People, Using State-Of-The-Art Distribution Tools,Empowered To Take Action InstantlyWe invest in developing our employees to make them the industry’s best.• Educational programs address customer service, fluid flow applications, communicationskills, fluid dynamics and training on technical products.• We keep you informed with our 640 page catalog, regular RHFS Pulse Newsletters,pricing updates, MSDS sheets, operations & maintenance (O&M) manuals, and moreon demand at www.rhfs.com or when you enroll for Automated Info Services (AIS).• Our front-line employees are empowered to make customer service decisions onthe spot. By instantly resolving a problem, we are both free to move on to the nextorder of business.• Advanced Customer Service (ACS) software allows our people the ability toresearch and document each customer transaction, providing every employeeinstant access to the information vital to your business.Complete Order ManagementAccurate, Real-Time Information. What, Where And When You Need ItTo make informed purchasing decisions you need accurate real-time information.• Your contact information is recorded in our ACS system to maintain your transactionhistory and aid in researching order status. Customers with multiple locationsbenefit from streamlined, consistent procurement practices and discounts thatreflect aggregated spending. This allows for better planning and fewer PO/APvariances.• Flexible systems allow use of customer part-numbers for faster, easier orderingand receiving.• Actively managed inventories provide just in time product availability from localservice centers. Flexible staging and on-site inventory programs are also available.We provide same day shipping on all product in stock.• Automated email Order Confirmations keep you informed of activity as the goodsspeed their way to you.• Web Order Management gives you the information you need when you needit with on-line order entry, product availability, order status and your completetransaction history.Warehouse ManagementAdvanced Logistics Systems and Advanced Shipment Notification (withembedded tracking links) Assure Accurate, On-Time DeliveriesRyan Herco Flow Solutions uses advanced Warehouse Management techniques andstatistical analysis software to ensure accurate, reliable, local inventory availability.Some additional benefits include:• Fast, accurate order filling.• Real-time order tracking monitors the progress of fulfillment.• Accurate inventory information ensures timely acquisition of product.• Barcode accuracy on inbound and outbound product means fewerput-away/picking errors.1-800-848-1141www.rhfs.com1