Fiscal Year 2013 Recommended Budget Book - Lake County

Growth ManagementKey ObjectivesPerformance MeasurementsPlanning and Community DesignProvide excellent customer service in a timely manner while adhering to the Lake County Comprehensive Plan and LandDevelopment Regulations (LDR)Implementing the Online Permitting process to better serve the public and increase turnaround timeUsing our staff resources to plan an aesthetically pleasing and functional countyDevelopment ProcessProvide excellent customer service for the citizens of Lake CountyMaintain shared development project files for Development Process and Planning and Community DesignMaintain accurate databases of Concurrency Management AccountsInform and update citizens regarding Impact FeesBuilding ServicesTo provide efficient and timely permitting, inspection and plan review in an effort to improve Lake County's builtenvironmentTo guard against code violations or license misuse by aggressively pursuing complaints against unlicensed contractorsTo provide excellent customer service by using all available technology to increase turnaround time for permitting and planreviewPerformance MeasuresActual Estimated BudgetFY 2011 FY 2012 FY 2013Planning and Community DesignCustomers ServedIn Person 3,061 3,500 3,605On the Phone 22,820 21,244 21,881On the Web - Information 237 342 352Zoning Clearances 1,780 1,686 1,737Lot Splits 18 8 8Lot Line Deviation 20 20 21Lots of Record 33 34 35Zoning Conformance Letters 19 4 4Board Applications (Rezonings, Conditional Use Permits (CUP),Variances, Comprehensive Plan and LDR Amendments) 33 80 82Plats, Pre-submittals, Plan Amendments 86 92 95Average Setbacks 22 20 21Tree Removal Permits 11 8 8Special Event Permits 14 24 25F - 77