Community Health Volunteer's Training Manual - Population Council
Community Health Volunteer's Training Manual - Population Council
Community Health Volunteer's Training Manual - Population Council
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<strong>Community</strong> participatory tools<br />
helps community members to work together as a team to assess their health needs, identify<br />
problems and together find solutions to them.<br />
C-COPE encourages community members to be creative and innovative when solving local<br />
problems. The tool also enables the health care staff to build partnerships with community<br />
members in order to improve local health services. Again, it makes community members<br />
more responsive to needs in their communities and fosters community ownership of health,<br />
thus encouraging behaviour change.<br />
C-COPE is built around the framework of clients’ rights which are indicated in Box 2.4.1<br />
‘Clients’ Rights’ below.<br />
Box 2.4.1: Clients’ Rights<br />
•<br />
•<br />
•<br />
•<br />
•<br />
•<br />
•<br />
Informed choice<br />
Safe services<br />
Privacy and confidentiality<br />
Dignity, comfort and expression of opinion<br />
Access to services<br />
Continuity of care<br />
Information.<br />
The statement in the Box 2.4.2 ‘<strong>Community</strong> COPE Makes a Difference’ is a testimony from<br />
a community member who participated in a <strong>Community</strong> COPE exercise.<br />
Box 2.4.2: <strong>Community</strong> COPE Makes a Difference<br />
“Before, we were careless and ignorant. We kept our problems to ourselves and never spoke<br />
about the problems of the community. Now it is different, we all take part in identifying our<br />
problems, come together to find practical solutions within our means, draw action plans and<br />
implement the recommendations.” Anonymous.<br />
Benefits C-COPE activities<br />
Now let us look at how we can use this tool to benefit us in our communities by doing these<br />
exercises. Exercise 2.4.1 below will help you discuss your expectations.<br />
Exercise 2.4.1<br />
Objective: To discuss the expectations of<br />
the community when they attend health<br />
facilities.<br />
Time: 15 minutes<br />
Questions:<br />
1. If you or your relation visits a health care<br />
facility, how would you want him/her to<br />
be treated?<br />
Instruction to the Facilitator<br />
1. Lead participants to discuss their<br />
expectations when they visit a<br />
health facility.<br />
2. List responses on a flip chart<br />
3. Compare with suggested<br />
responses in Box. 2.4.3<br />
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