Community Health Volunteer's Training Manual - Population Council

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• • • • Supervision of Volunteers The people you supervise will do the work effectively without you being on their back all the time Those you supervise always look forward to seeing you again because you help them solve their problems, rather than criticising their efforts You the supervisor get more job satisfaction as you help others achieve their goals The over all quality of health service keeps improving Traits of a good supervisor and supervisee Think back to someone who supervised you, or who you have worked with in the past… someone you admired and whose efforts you appreciated… or who motivated you to work hard even when you were failing? What personal characteristics and experience did that person exhibit? If no such supervisor comes to mind, think of the experience and personal characteristics that you would want to see in a supervisor. Research has shown that certain character traits enhance your supervision skills. Let’s do an exercise to find out what these skills are. Exercise 3.4.3 Objective 1. To discuss the qualities/traits of supervisors and supervisees Time: 10 min. Questions 1. What qualities would you want to see in your supervisor to make the interaction mutually beneficial? 2. What qualities should you as a supervise have to make the supervision beneficial to you? 3. Which will you say are the five most important qualities of a a. Supervisor? b. Supervisee? Instructions to the Facilitator 1. Lead participants in a brainstorming session 2. List as many qualities as possible on a flip chart 3. Discuss and compare with responses in Box 3.4.1 and Box 3.4.2 and update. 173
Module 3 The Work of the <strong>Health</strong> Committee 174 Box 3.4.1: Traits and qualities of a good supervisor • • • • • • • • • Leadership qualities (ability to inspire others, establish trust, promote teamwork) Good communication skills, especially active listening and constructive feedback Desire to empower others and provide opportunities for growth Ability to work in teams Experience delivering reproductive health services Technical knowledge/skillful Flexibility Openness to new ideas Ability to train/teach or convey information to others Box 3.4.2: Qualities of a good supervisee • • • • • • • Willing to be supervised Willing to discuss his/her problems Have the humility and the willingness to accept correction and take action Can give and accept feedback Willing to be innovative Be willing to learn and be abreast with time Be willing to learn and also supervise others Supervisors who possess the characteristics and experience listed in Box 3.4.1 and 3.4.2 are better equipped to become successful facilitative supervisors. Topic 2 Promoting CHO welfare In most instances, CHOs do not come from the communities that they live in and serve. They are mostly young ladies fresh from school and some may actually come from very far away. To add to their challenges, the community health compounds they live in are often situated at the outskirts of the community. Although this is not a deliberate attempt to isolate the CHO, living at the outskirts makes the CHO feel isolated from the community. All these factors could make a CHO feel very lonely and insecure. This is why ensuring the welfare of the CHO should be an important issue for every community. As a community health committee, it is your responsibility to ensure that the CHO is comfortable, happy and secure. Some CHOs have stayed longer at a community than they were required to because the community took very good care of them. We wish every community can do the same. In our next exercise we will think through some of the things that we can do to promote the interests of the CHO. The list of things you can do to motivate the CHO and promote her welfare is endless. It also varies from community to community. Whatever you do, you must work within the
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USAID UNITED STATES AGENCY I N T E
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© 2009 The Population Council, Inc
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Preface iv The Community-based Heal
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Acknowledgements vi The Ministry of
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viii MDGs Millennium development go
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x Module 4 The work of Community He
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Module 1 The CHPS Concept Module Ov
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Module 1 The CHPS Concept 16 Exerci
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Module 1 The CHPS Concept 20 Box 1.
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Community Health Volunteer's Training Manual - Population Council

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