Community Health Volunteer's Training Manual - Population Council

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Box 1.3.1: Perceptions and relationships between stakeholders GROUP RELATION/PERCEPTION Positive Negative 1. Health workers Relate to them with respect Knowledgeable Opinion leaders 2. Health volunteers Partners, Friends, family Help CHO Community leaders 3. Political leaders Big men Bring development All powerful 4. Donor, NGOs Supply resources and training Use funds quiet well 5. Community members, chiefs, opinion leaders, men, women, children, disabled Friendly Hospitable Strong family bonds Topic 2 Working with different people Interpersonal Relationships Poor work attitude Poor listeners Rude Skeptical about patients/ clients Take each other for granted when we work together for a long time Too known Feared Don’t fulfill their promises Give free money and gifts Love praises Always have a hidden agenda Have their own objectives Hurry to achieve results Expect manna from heaven Not concerned with their health Don’t want to help themselves It’s good to relate well with people around you because you never know when you will need them. When we know how we relate to all stakeholders and our reason why we relate to them that way, we can look objectively at our reasons and modify them. This will help us to positively work with people. The group work will help establish the relationship between the VHC and CHV. Exercise 1.3.2: Group work Objective 1. To draw the relationships that exists between VHCs and CHVs Time: 10 minutes Question 1. What is the relationship between the VHC and the CHV in your community? Instructions to the Facilitator 1. Ask volunteers about the relationship that exists between the VHC and the CHV in their community 2. Let them draw these relationships and discuss them. 39
Module 1 The CHPS Concept 40 Volunteers have to relate to the committee as a team and as their supervisors and partners. They also relate to VHC as individual community members and family. Volunteers also discuss the health programmes with VHC and implement them. Both the VHC and the CHV have to talk and discuss health issues with the CHO. They refer patients to the CHO. Along with community members they help keep the CHO compound clean and help with health education among other things. What comes across very clearly is that VHC members see volunteers as partners in the delivery of health care. The Committee helps elect the volunteers and exercise oversight responsibility over them. The VHC also gives them their job description and supervises their work. Together, VHC members and volunteers see each other as members of the same team working for the health of the people. The CHO acts as the health provider at the community level. The CHV/VHC report to the CHO on all health matters (Box 1.3.2). The CHO in turn reports to the sub district and district teams. Let’s draw this relationship. Figure 1.3.2: A CHO and a health committee discuss community health at a routine meeting. Exercise 1.3.3: Group work Objective 1. To discuss how to relate with people at the community level Time: 10 minutes. Questions 1. What roles do the CHV and VHC play when working with CHO that shows they are relating well? 2. How do these relationships help with the work of the CHO and the volunteers? Instructions to the Facilitator 1. Lead the volunteers in the discussions on how they have been relating to the CHO 2. Assist participants to draw Figure 1.3.3 on a flip chart 3. Use the suggestions below for the discussions 4. Discuss the effects of the CHO and volunteers relating well.
Page 1 and 2: USAID UNITED STATES AGENCY I N T E
Page 3 and 4: © 2009 The Population Council, Inc
Page 5 and 6: Preface iv The Community-based Heal
Page 7 and 8: Acknowledgements vi The Ministry of
Page 9 and 10: viii MDGs Millennium development go
Page 11 and 12: x Module 4 The work of Community He
Page 13 and 14: Module 1 The CHPS Concept Module Ov
Page 15 and 16: Module 1 The CHPS Concept Topic 1 T
Page 17 and 18: Module 1 The CHPS Concept 6 Low fam
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Community Health Volunteer's Training Manual - Population Council

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