Community Health Volunteer's Training Manual - Population Council

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Waste of human effort and time Conflict Prernclonnt MnMarernctMnnt reoolclon Volunteers spend more time complaining and being disgruntled than giving of their best. Skills and expertise are exchanged for criticism. And time is wasted. One project can take twenty years to complete because of conflicts! Waste of other resources Money, building materials, buildings, machines, documents may lie around idle or even locked up for no other reason than conflict. Who loses? The people who need the health in the community. Women die because the VHC is quarrelling with the CHO over a rumour that says she called them ineffective! Low productivity Because of all the problems, little is achieved by the team or organisation. The health of the community does not get better. The whole community is affected. For example – the community blamed the CHO for not effectively managing several diarrhoea and vomiting cases, when a cholera outbreak was reported, instead of cooperating they criticised her till she also got angry and reacted. You can also think of many effects of conflicts on yourselves and your work. But conflict also has benefits. The positive side of conflicts Every cloud has a silver lining, so they say. Conflicts too have something positive about them. 1. Conflicts force team members to think through a situation and try to find solutions. 2. Conflicts bring about change and development. New people bring in fresh ideas and old members find innovative ways of doing things. 3. Conflict situations encourage healthy competition between team members and serve as fertile grounds for leaders to emerge. 4. Conflicts themselves offer a learning opportunity on how to prevent and manage future conflicts. In sum, conflicts, if managed properly result in good things in a team or organisation. 75
Module 1 The CHPS Concept Topic 3 Preventing, resolving and managing conflicts 76 Preventing Conflicts A conflict resolved is a community woven together. You yourselves know that whenever there is a misunderstanding in our homes, many things go wrong and development is stopped. Some relationships are broken forever and some take years to mend. So we all want to make sure that conflicts do not start at all or to resolve them quickly before they become full scale wars. Figure 1.5.2: Enemy animals and birds Box 1.5.2: Conflict management NB! Please do this exercise outdoors and with caution! Work in 4 groups. Each group should:- 1. Take a pack of newspapers and pour some kerosene on it. Put it on a pack of twigs and fire wood. 2. Light it and watch how it burns. Group 1 – Put it off just when the fire is started (after 1min) 3. Group 2 - Put off the fire when half the newspapers are burnt (after 5 minutes) 4. Group 3- Put off the fire when the paper is completely burnt 5. Group 4 - Do not pour kerosene nor light the paper and fire wood. Just stand around yours until the other groups have finished 6. Observation - Each group should observe the status of their bonfire, and note how much of the firewood caught fire in each group in addition to the paper? 7. What lesson do we learn about conflicts from the fire that will help us in preventing, resolving and managing conflicts? 8. Discuss the implication for community health work using the causes of conflicts above.
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USAID UNITED STATES AGENCY I N T E
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© 2009 The Population Council, Inc
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Preface iv The Community-based Heal
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Acknowledgements vi The Ministry of
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viii MDGs Millennium development go
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x Module 4 The work of Community He
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Module 1 The CHPS Concept Module Ov
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Module 1 The CHPS Concept 6 Low fam
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Module 1 The CHPS Concept 16 Exerci
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Community Health Volunteer's Training Manual - Population Council

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