Community Health Volunteer's Training Manual - Population Council

More documents

Recommendations

Info

Problem of not listening and hearing Interpersonal Relationships What are some problems with not listening and hearing? Exercise 1.3.6 and Box 1.3.7 will help you answer the question. Exercise 1.3.6: Group work Objective 1. To evaluate our listening abilities Time: 20 minutes Questions 1. What shows the volunteer was not hearing the woman? 2. How do you know the woman has a problem? 3. How well do you listen? 4. How can volunteers improve upon their listening skills? Box 1.3.7: Things we do that show we are not listening Facilitators’ Instructions 1. Give out copies of the illustration 1.3.6 to volunteers and let them discuss it 2. Discuss how well volunteers listened to the woman 3. Discuss the items in Box 1.3.7 about the things that people do that show they are not listening and update. 1. Interrupting people when people are talking 2. Doing other things while someone is talking to us e.g. playing with your phone or occasionally look at the door all the time 3. Fidgeting, shaking your legs, yawning 4. Thinking about other things apart from what the person is saying. Therefore asking the person to repeat what s/he has already said 5. No expression on your face. You look blank or have a far away look as if you are seriously thinking about something or when you are absent-minded 6. Not looking at the person in the eyes or 7. Giving him your full attention. Based on Box 1.3.7, discuss Exercises 1.3.7 and Figure 1.3.6. How will you describe the volunteer. Exercise 1.3.7: Group work Objective 1. To demonstrate listening skills Time: 10 minutes. Questions 1. What things show that the volunteer is listening or not listening? 2. How will you teach volunteers to listen and hear? Instructions to the Facilitators 1. Show participants the list and pictures above 2. Pair them up to talk about a problem e.g. teenage pregnancy in your community 3. Let one talk while the other listens 4. Make notes 5. Let them switch roles. 47
Module 1 The CHPS Concept 48 Telling the truth or being transparent One good thing in relating to people is telling them the truth about what you are doing. This means you are open or transparent. You do not hide anything from team members. Covering up issues has made teams and committees break up. Do Exercise 1.3.8 in your groups. Exercise 1.3.8: Group work Objective 1. To discuss the benefits of telling the truth Questions 1. What are the benefits of telling the truth or being transparent in a team? 2. When shall we be open and transparent and truthful? 3. What shows others we have been open/transparent and truthful? Benefits of being truthful and transparent Instructions to the Facilitators 1. Let volunteers work in groups of 5 2. Discus the benefits of being truthful in a group and discuss their answers in plenary sessions 3. Use this exercise to teach the implications of truth telling in health work. 1. Everyone on your team or group wants to know what the team is doing; which person has to do which job, how it will be funded and how much money, time and other resources are available. 2. When we all know the facts, it becomes a motivator or an incentive to join in the health programme. 3. Also, if one person is sick or not available, other team members can pick the plan and work with it. No one leaves a vacuum when she/he is taken ill or dies. 4. When people/ team members know the facts, they know how much money or resources are available. So they do not make unnecessary demands for money, projects or development. So you the volunteer must have all the facts on an issue to tell the truth and be open. 5. It encourages team members to be careful with their use of resources. 6. People develop trust in each other. 7. Helps teams accept outcomes and not blame others when things go wrong.
Page 1 and 2:
USAID UNITED STATES AGENCY I N T E
Page 3 and 4:
© 2009 The Population Council, Inc
Page 5 and 6:
Preface iv The Community-based Heal
Page 7 and 8: Acknowledgements vi The Ministry of
Page 9 and 10: viii MDGs Millennium development go
Page 11 and 12: x Module 4 The work of Community He
Page 13 and 14: Module 1 The CHPS Concept Module Ov
Page 15 and 16: Module 1 The CHPS Concept Topic 1 T
Page 17 and 18: Module 1 The CHPS Concept 6 Low fam
Page 19 and 20: Module 1 The CHPS Concept 8 Figure
Page 21 and 22: Module 1 The CHPS Concept 10 Milest
Page 27 and 28: Module 1 The CHPS Concept 16 Exerci
Page 29 and 30: Module 1 The CHPS Concept Topic 3 R
Page 31 and 32: Module 1 The CHPS Concept 20 Box 1.
Page 33 and 34: Module 1 The CHPS Concept 22 Benefi
Page 35 and 36: Module 1 The CHPS Concept 24 The se
Page 37 and 38: Module 1 The CHPS Concept Unit 2 Co
Page 43 and 44: Module 1 The CHPS Concept 32 common
Page 47 and 48: Module 1 The CHPS Concept 36 Unit S
Page 49 and 50: Module 1 The CHPS Concept 38 groups
Page 51 and 52: Module 1 The CHPS Concept 40 Volunt
Page 53 and 54: Module 1 The CHPS Concept Topic 3 I
Page 55 and 56: Module 1 The CHPS Concept 44 Seeing
Page 57: Module 1 The CHPS Concept 46 Box 1.
Page 61 and 62: Module 1 The CHPS Concept 50 Keepin
Page 65 and 66: Module 1 The CHPS Concept Unit 4 Te
Page 67 and 68: Module 1 The CHPS Concept 56 What d
Page 69 and 70: Module 1 The CHPS Concept 58 2. 3.
Page 77 and 78: Module 1 The CHPS Concept 66 The le
Page 79 and 80: Module 1 The CHPS Concept Topic 1 D
Page 81 and 82: Module 1 The CHPS Concept Topic 2 S
Page 83 and 84: Module 1 The CHPS Concept 72 Power
Page 85 and 86: Module 1 The CHPS Concept 74 themse
Page 87 and 88: Module 1 The CHPS Concept Topic 3 P
Page 89 and 90: Module 1 The CHPS Concept 78 Being
Page 91 and 92: Module 1 The CHPS Concept 80 ALWAYS
Page 93 and 94: Module 1 The CHPS Concept 82 Do tho
Page 95 and 96: Module 1 The CHPS Concept Module Su
Page 97 and 98: Module 1 The CHPS Concept 86 Experi
Page 99 and 100: Module 1 The CHPS Concept 88
Page 101 and 102: Module 2 Community Mobilisation and
Page 109 and 110:
Module 2 Community Mobilisation and
Page 111 and 112:
Page 113 and 114:
Page 115 and 116:
Page 117 and 118:
Page 119 and 120:
Page 121 and 122:
Page 123 and 124:
Page 125 and 126:
Page 127 and 128:
Page 129 and 130:
Page 131 and 132:
Page 133 and 134:
Page 135 and 136:
Page 137 and 138:
Page 139 and 140:
Page 141 and 142:
Page 143 and 144:
Page 145 and 146:
Page 147 and 148:
Page 149 and 150:
Page 151 and 152:
Page 153 and 154:
Page 155 and 156:
Page 157 and 158:
Page 159 and 160:
Page 161 and 162:
Module 3 The Work of the Health Com
Page 163 and 164:
Page 165 and 166:
Page 167 and 168:
Page 169 and 170:
Page 171 and 172:
Page 173 and 174:
Page 175 and 176:
Page 177 and 178:
Page 179 and 180:
Page 181 and 182:
Page 183 and 184:
Page 185 and 186:
Page 187 and 188:
Page 189 and 190:
Page 191 and 192:
Module 4 The work of Community Heal
Page 193 and 194:
Page 195 and 196:
Page 197 and 198:
Page 199 and 200:
Page 201 and 202:
Page 203 and 204:
Page 205 and 206:
Page 207 and 208:
Page 209 and 210:
Page 211 and 212:
Page 213 and 214:
oods Module 4 The work of Community
Page 215 and 216:
Page 217 and 218:
Page 219 and 220:
Page 221 and 222:
Page 223 and 224:
Page 225 and 226:
Page 227 and 228:
Page 229 and 230:
Page 231 and 232:
Page 233 and 234:
Page 235 and 236:
Page 237 and 238:
Page 239 and 240:
Page 241 and 242:
Page 243 and 244:
Page 245 and 246:
Page 247 and 248:
Page 249:
show all

Community Health Volunteer's Training Manual - Population Council

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?