Community Health Volunteer's Training Manual - Population Council

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Go through the resolution process Module Summary Go through all the processes required for the methods the parties chose for resolution. This stage may take some time depending on the issue and the people involved. So be patient and persevere till the end. Document decisions and things each group must do. Document everything! - the whole process, decisions and things each group must do, people who were part of the process. Do take picture and audio recordings, notes, etc. as they will become useful for future team management and as evidence if the issue comes up again. Go over the resolution process Finally, go over the whole resolution process to ensure that everyone has accepted their own resolution. Give the parties some time to relate and talk about it again to help the parties through the grieving and letting go process. Initiate symbolic gesture of peace When things seem to have settled, meet with the groups again to sign or undertake the agreed peace pact as a symbolic gesture of peace. Finally end the process!! Unit Summary Conflicts must be prevented, resolved and managed as quickly as possible to bring about positive change and sharpen the skills of team members. Conflicts help to change organisational structures and stir up new ideas. If left unresolved, conflicts spoil relations and stall development. Manage them now and change the future of health in your community. 83
Module 1 The CHPS Concept Module Summary 84 CHPS has brought health to the doorsteps of many rural folks in Ghana. The community volunteer system also ensures that community members participate in, plan for and manage health activities to their own benefit. Skills such as communication, being a team player, interpersonal relation and conflict management are necessary for CHOs, volunteers and community members to get along. For CHPS to work, volunteers must try and put all these skills into practise while they perform their roles.
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USAID UNITED STATES AGENCY I N T E
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© 2009 The Population Council, Inc
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Preface iv The Community-based Heal
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Acknowledgements vi The Ministry of
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viii MDGs Millennium development go
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x Module 4 The work of Community He
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Module 1 The CHPS Concept Module Ov
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Module 1 The CHPS Concept Topic 1 T
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Module 1 The CHPS Concept 6 Low fam
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Module 1 The CHPS Concept 8 Figure
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Module 1 The CHPS Concept 10 Milest
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Module 1 The CHPS Concept 16 Exerci
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Module 1 The CHPS Concept Topic 3 R
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Module 1 The CHPS Concept 20 Box 1.
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Module 1 The CHPS Concept 22 Benefi
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Module 1 The CHPS Concept 24 The se
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Module 1 The CHPS Concept Unit 2 Co
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Module 2 Community Mobilisation and
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Module 4 The work of Community Heal
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oods Module 4 The work of Community
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Community Health Volunteer's Training Manual - Population Council

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