Community Health Volunteer's Training Manual - Population Council

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Communication and working together Team members must talk and listen to each other. They must work with each other to achieve their goal. They also use letters, memos, newsletters, visits, meetings, etc to give information to each other. How well is your team working together and communicating with each other? Individual roles I have my part to play in the team, so do you. Each of us is working to achieve the goal assigned to us – i.e. the TEAM GOAL. What is each person’s role in the team? Do they know their roles personally and are they performing them? Teamwork Let’s remind ourselves why we set up teams. Can you remember any? Yes?! I will say teams are set up to achieve a goal the team sets itself or that is set for team. Every team that is formed and developed has specific work to do. What work do the VHCs and the CHVs have to do as teams? Refer to Topic 3 for the work of VHC and CHVs. Let us work through Exercise 1.4.1 and Box 1.4.1 to help us determine the goals the VHC and CHV can set for the team. Exercise 1.4.1 Group work Objective 1. To discuss how to set goals for VHCs/CHVs Time: 10 minutes Question 1. What goals have you set for yourselves as CHVs and VHCs? Box 1.4.1: Sample Goals of VHCs/CHVs Instructions to the Facilitator 1. Ask participants about the goals they have set themselves for the year and why? 2. Write the answers down on a flip chart and discuss. 1. To get 20 mothers with children under 5 to sleep under treated bed nets each quarter of 2008 2. To sell 100 condoms every month in 2008 3. Ensure that 80% of community members boil and filter their water before drinking. 4. To record zero percent maternal deaths in 2009. Characteristics of effective teams We are going to look at the characteristics of a team that make it effective. For teams to be effective they must: 1. Set clear objectives (goals) 57
Module 1 The CHPS Concept 58 2. 3. 4. Assign roles for team members Assess team’s work Give regular feedback. Let’s expand these tasks. 1. Setting clear objectives (goals) If you look at the responses in the Box 1.4.1 above, we have set out what the team should achieve by December 2008. The goals are very simple and clear for every team member to remember and explain to community members. Can you easily communicate your goals to the community? 2. Set specific tasks for team members Each member is given a specific task to perform. For example with the CHVs – some can do home visits, others organise durbars, one will be the secretary to the team, and so on. 3. Individual roles and assignments It’s important to identify the talents and gifts of people within your team. Then they can be assigned specific roles that go with their talents. A team member who has good writing skills can be the secretary and write minutes and reports. The organiser can coordinate events, while the ‘good talker’ can be the team’s spokes person. 4. Assessment of teamwork Teams need to assess each team members’ work and give feedback on how well they have done or what they have not done. Members need to assess each person’s work. It helps the team to evaluate, change direction or see whether the team is on track doing the work it was set up to do. (See the evaluation questions in Box 1.4.2). 5. Regular feedback Regular team feedback to team members helps the team to find out whether they are achieving their objectives or not. Feedback on individuals and team progress ensures that we all know what we are doing, what we have to improve upon and the kind of outside help we might need to achieve our goals. When we do these processes properly, the team will develop. Below is a small group assignment on the goals we set for ourselves as volunteers (Exercise 1.4.2). Please work through it to assess whether your team is achieving its objectives or not.
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USAID UNITED STATES AGENCY I N T E
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© 2009 The Population Council, Inc
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Preface iv The Community-based Heal
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Acknowledgements vi The Ministry of
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viii MDGs Millennium development go
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x Module 4 The work of Community He
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Module 1 The CHPS Concept Module Ov
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Module 1 The CHPS Concept Topic 1 T
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Community Health Volunteer's Training Manual - Population Council

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