Community Health Volunteer's Training Manual - Population Council

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Box 4.1.1: Reasons for home visiting 3. Health Promotion • Give health education talks • Identify environmental sanitation problems and help solve them • Refer cases to the Community Health Officer or health facility • Monitor unusual health events and report to health staff • Give feedback to the Community Health Officer on clients’ welfare • Promote health interventions (ORS, ITNs, family planning and use of condoms) Home Visiting As a volunteer if you fail to maintain confidentiality you will lose the trust of your clients. This could bring trouble to you, your clients or your community. In the end no one will trust you and you will not be welcome into their homes anymore. Exercise 4.1.2 Objective 1. To discuss acceptable ways for entering a home Time: 20 Minutes Question 1. What are the acceptable ways of entering a home in your community (Dos)? Box 4.1.2: How To properly enter a Home Instructions to the Facilitator 1. Guide participants to brainstorm the proper way of entering a home 2. Compare their answers with those in Box 4.1.2 below and fill in the blanks 1. Knock and listen for a response (kô, kôô, kô, Agooo, Abisem) 2. Wait to be invited 3. Greet your host 4. Respond politely 5. Introduce yourself 6. State the purpose of your visit (routine, defaulter tracing etc) 7. Create the necessary rapport 8. Create awareness within the compound 9. If time is not convenient reschedule your visit and bid farewell 10. If you hold a discussion, let clients summarise what has been discussed 11. Agree on key issues 12. Fix a date for feedback or next visit 13. Thank them for their time 14. Bid Farewell and leave Note: Be tactful when discussing sensitive issues e.g. family planning. Never discuss politics. 183
Module 4 The work of Community Health Volunteers Topic 2 Practice of Home visiting 184 Things to keep in mind during home visits Exercise 4.1.3 Objective 1. To discuss consequences of not complying with the “DON’Ts” of home visits Time: 20 Minutes Questions 1. What are the things a volunteer must not do during a home visit? 2. What are some of the unpleasant things that can happen when a volunteer breaks these rules? Box 4.1.3: Things a volunteer must not do during home visiting You MUST NOT: 4. Disclose information about a family or an individual to others 5. Give false information 6. Engage in gossip 7. Meddle in family affairs – Don’t be intrusive 8. Show disrespect or arrogance 9. Engage in partisan political discussions 10. Enter a house without being invited in 11. Be impatient 12. Accuse others 13. Encourage intimate relations. Box 4.1.4: Consequences of Improper home visiting 1. 2. 3. Broken relationships Affect health education Give CHPS a bad name Instructions to the Facilitator 1. Lead participant brainstorm: a things a volunteer must not do during a home visit b Things a volunteer must not do during a home visit. c The “Consequences of not complying with the ‘DON’Ts’ of home visiting.” 2. Compare their answers with those in Box 4.1.3 and 4.1.4 below and fill in the gaps. A clear purpose will help you focus on what to look out for and what to do. As you visit families you will observe a lot of things about them and their surroundings, which will give information on any ailments or problems that might affect the health of the families or the community. We will do this brainstorming session to determine what you should look out for during home visits. Every home visit should have a purpose which should be determined by you or your CHO before you begin the visit.
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USAID UNITED STATES AGENCY I N T E
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© 2009 The Population Council, Inc
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Preface iv The Community-based Heal
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Acknowledgements vi The Ministry of
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viii MDGs Millennium development go
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x Module 4 The work of Community He
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Module 1 The CHPS Concept Module Ov
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Module 1 The CHPS Concept Topic 1 T
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Module 1 The CHPS Concept 20 Box 1.
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Community Health Volunteer's Training Manual - Population Council

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