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Gas Turbine Handbook : Principles and Practices

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268 <strong>Gas</strong> <strong>Turbine</strong> <strong>H<strong>and</strong>book</strong>: <strong>Principles</strong> <strong>and</strong> <strong>Practices</strong><br />

thing, although GEC is an independent power producer, the plant is<br />

included by PG&E as part of its master control center. In addition,<br />

continuing contacts between the operating employees of PG&E <strong>and</strong><br />

GEC coordinate dispatchable operations <strong>and</strong> maintenance activities.<br />

Also, PG&E <strong>and</strong> GEC help one another with specific situations of<br />

either an emergency or routine nature.<br />

Our commitment to customer satisfaction also includes our suppliers.<br />

It is our intent to develop win-win relationships with suppliers<br />

whenever possible. For example, we have an ongoing, partnering<br />

agreement with General Electric that provides significant resources<br />

<strong>and</strong> services to us <strong>and</strong> gives them a commitment for planned work<br />

<strong>and</strong> materials. We currently have similar agreements in place with<br />

several of our vendors.<br />

While it is true there are contracts between companies that<br />

create obligations <strong>and</strong> responsibilities, the contracts do not preclude<br />

flexibility in meeting the needs of all parties. “Partners” are always<br />

looking for ways to create mutual benefit. There is a commitment to<br />

know, underst<strong>and</strong> <strong>and</strong> work with your “partner.” This attitude is evident<br />

in our relationship with both our customers <strong>and</strong> our suppliers.

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