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LVR-Klinikum Düsseldorf Hospital of the Heinrich-Heine University ...

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Social services<br />

Coordinator: Christiane Sieger, Dipl.-Soz.<br />

(certified social worker)<br />

The social services unit <strong>of</strong> <strong>the</strong> <strong>LVR</strong>-<strong>Klinikum</strong> <strong>Düsseldorf</strong><br />

provides help to people whose illnesses, disabilities and<br />

psychosocial stress situations have created problems in<br />

<strong>the</strong>ir own lives and in <strong>the</strong> lives <strong>of</strong> <strong>the</strong>ir families and friends.<br />

This assistance is intended to enable <strong>the</strong>se individuals<br />

to acquire or reacquire and to preserve important social<br />

skills, making it easier for <strong>the</strong>m to achieve (re-)integration<br />

into <strong>the</strong>ir social environments. Clinical social work is<br />

<strong>the</strong>refore an element <strong>of</strong> psychiatric, psycho<strong>the</strong>rapeutic and<br />

psychosomatic <strong>the</strong>rapy and, at <strong>the</strong> same time, an important<br />

link between <strong>the</strong> hospital and <strong>the</strong> social environment<br />

<strong>of</strong> <strong>the</strong> individual. Social services are provided centrally<br />

for all departments and divisions <strong>of</strong> <strong>the</strong> hospital, its unit<br />

reporting to <strong>the</strong> Medical Director. At <strong>the</strong> end <strong>of</strong> 2008, <strong>the</strong><br />

social services unit employed 25 staff members, all <strong>of</strong><br />

<strong>the</strong>m graduates in social work or social education. The unit<br />

provides its services to inpatients, but also increasingly<br />

to outpatients as a consequence <strong>of</strong> <strong>the</strong> establishment<br />

and expansion <strong>of</strong> several specialised outpatient units<br />

over <strong>the</strong> past few years. Staff members also contributed<br />

to <strong>the</strong> development <strong>of</strong> <strong>the</strong> concept for <strong>the</strong> establishment<br />

<strong>of</strong> a network <strong>of</strong> intercultural outpatient units. Since its<br />

HealtHcare<br />

Creative <strong>the</strong>rapy can support o<strong>the</strong>r treatment processes<br />

in various types <strong>of</strong> mental disorders<br />

establishment in 2008, <strong>the</strong> social services unit has tried to<br />

extend <strong>the</strong> range <strong>of</strong> intercultural treatment services provided<br />

by <strong>the</strong> <strong>LVR</strong>-<strong>Klinikum</strong> <strong>Düsseldorf</strong> and to make its existence<br />

better known to <strong>the</strong> general public. Employees <strong>of</strong> <strong>the</strong> social<br />

services unit contribute to <strong>the</strong> efforts <strong>of</strong> several local and<br />

regional working groups that aim to improve <strong>the</strong> healthcare<br />

provisions for people with mental disorders.<br />

The unit also provides internships on a regular basis for<br />

students <strong>of</strong> social work and social education. The unit<br />

contributed to several regional healthcare research projects<br />

(on behalf <strong>of</strong> <strong>the</strong> <strong>LVR</strong>-<strong>Klinikum</strong> <strong>Düsseldorf</strong>) and to a oneyear<br />

study about possible improvements <strong>of</strong> <strong>the</strong> healthcare<br />

provisions for people with schizophrenia (following <strong>the</strong>ir<br />

discharge from inpatient care) through guideline-assisted<br />

medical, psychoeducational and socio<strong>the</strong>rapeutic measures<br />

(in cooperation with <strong>the</strong> health insurance company Techniker<br />

Krankenkasse). All employees are assigned to specific<br />

divisions and wards and are part <strong>of</strong> <strong>the</strong> respective ward<br />

team. Their range <strong>of</strong> responsibilities includes <strong>the</strong> provision<br />

<strong>of</strong> individual social <strong>the</strong>rapy as well as group social <strong>the</strong>rapy<br />

to inpatients, outpatients and day care patients, but also<br />

<strong>the</strong> development and implementation <strong>of</strong> individual support<br />

measures.<br />

53

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