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Network Statement 2014 - ProRail

Network Statement 2014 - ProRail

Network Statement 2014 - ProRail

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Availability / Reliability7 x 24 hours availability, with the exception of emergencies and maintenance.Helpdesk availability depends on the chosen type:Type 1: Monday thru Friday from 08:00 to 18:00 hoursType 2: 7 x 24 hoursType 3: 7 x 24 hoursAn SLA forms part of the agreement; a draft version will be provided on request (viaAccount Management).5.5.4 Real-time information on train movements (VKL-IS)ServiceDescriptionFacilityTypesWhere is the serviceprovidedApplicationEU categoryTariffDelivery timeDelivery termsUser conditionsAvailability / ReliabilityReal-time information on train movements (VKL-IS)Real-time information on passenger and freight train movements in the Netherlandsby means of a subscription to the interface with the traffic control system of <strong>ProRail</strong>.By taking a subscription to the interface, own systems are fed with data on currenttrain movements (VKL-IS).Data is sent via an interface, making the information suitable for use in ownsystems.Included as standard with this service is the interface (up to the NIS: <strong>Network</strong>Interconnect Service).No variants are available.Up to the NISVia Account ManagementCategory 3 (additional service)On requestOn request (indication approx. 1 to 2 months)Changes to the data that cause conflict with the original data are prohibited. Thedata from the datastream (including in processed form) may only be used forproviding travellers and employees with current information, etc.Not permitted therefore is use for management notifications, punctuality statistics,etc.If the data is (partly) derived from the VKL-IS dataflow and is made public, <strong>ProRail</strong>must be included as the source.License required for Corba Interface software.Availability 7 x 24 hours, with the exception of disasters and maintenance.The helpdesk is available 7 x 24 hours.An SLA forms part of the agreement; a draft version will be provided on request (viaAccount Management).5.5.5 Real-time information on international train movements (TIS)ServiceDescriptionFacilityTypesWhere is the serviceprovidedReal-time information on the timetable of international passenger and freight trainsin large parts of Europe by means of a subscription to an interface supported by alarge number of affiliated countries.Train Information System (TIS) is a web application made available byRailNetEurope to infrastructure managers and railway undertakings. This serviceprovides a link with traffic control systems, thereby providing real-time informationon train movements. The system also supports the generation and production ofmanagement reports.Use is provided with a username and password to gain access to TIS.TIS is exclusively available as Internet application.Not location bound. Available on every PC with Internet access.<strong>Network</strong> <strong>Statement</strong> <strong>2014</strong> Combined <strong>Network</strong> - version 1.0 dated 9 January 2013 page 73

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