Independent Living Program - Florida's Center for Child Welfare

INTERPERSONAL COMMUNCATIONLearning Goals Expectations Activities8. Knows how to usetechnology tocommunicate safely andeffectively.a. Explain how a telephone and email are useddifferently at home and at work.b. Explain how to communicate safely whenusing telephone and email (e.g., appropriatevoice message on answering machine,appropriate disclosure of personal informationon e-mail).c. Demonstrate appropriate telephone etiquettein home and work situations (e.g., how toanswer, take messages, and conveyinformation).d. Demonstrate appropriate email etiquette inhome and work situations.Life Skills Activities for Children, Dialing the Number, p. 27-29.Life Skills Activities for Children, O is for Operator, p. 30-31.Life Skills Activities for Children, Giving Information, p. 34-35.Life Skills Activities for Children, Taking a Message, p. 36-37.Life Skills Activities for Children, Using a Pay Phone, p. 40-41.Life Skills Activities for Children, Leaving a Message on anAnswering Machine, p. 42-43.Oops! Telephones, p. 34-36.Ready, Set, Fly! Communication #14.4 Girls, Safety –http://www.4girls.govBusiness Netiquette –http://www.bspage.com/1netiq/Netiq.htmlInternet Safety, Etiquette for Kids –http://kidsinternet.about.com/cs/internetsafety1/9. Knows how and when tobe assertive whencommunicating at home,school, and work.a. Explain the differences between passive,aggressive, and assertive styles ofcommunication.b. Describe how to communicate assertively.c. Recognize that people have the right toexpress different opinions.d. Demonstrate assertive communication in threesituations.Ready, Set, Fly! Communication #15Ready, Set, Fly! Communication #16.SEALS II, Broken Record, p. 3.Social Skills for Secondary, Skill 4, Negotiating orCompromising, p. 26-32.Teenage Human Body, Social Maintenance, p. 45.The Alcohol and Drug Information Clearinghouse –http://www.nebraskaprevlink.ne.gov/therightstuff/youth/express.htmlLife Skills Guidebook 48©2004 by Casey Family Programs.