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PeopleSmart in Business eBook - The Platinum Rule

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that both you and I feel good about. I appreciate your openness about<br />

only be<strong>in</strong>g able to call prospective donors on Friday night. Th at’s fi ne<br />

with me. We’ll work this out so that everyone is happy.”<br />

Delegat<strong>in</strong>g with Interact<strong>in</strong>g Socializers<br />

Aga<strong>in</strong>, make sure to receive clear agreement. Set up check po<strong>in</strong>ts/times<br />

to avoid long stretches with no progress reports. Otherwise, Interact<strong>in</strong>g<br />

Socializers may lapse <strong>in</strong>to their natural way of do<strong>in</strong>g th<strong>in</strong>gs—spontaneously<br />

complet<strong>in</strong>g particulars which feel best while postpon<strong>in</strong>g less<br />

stimulat<strong>in</strong>g tasks, especially those that <strong>in</strong>volve follow-up and check<strong>in</strong>g.<br />

By now, you realize that Interact<strong>in</strong>g Socializers exhibit a natural<br />

talkativeness and ease with people. Th is makes them good choices for<br />

ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g group morale and motivation. Th ey th<strong>in</strong>k out loud and<br />

enjoy participat<strong>in</strong>g <strong>in</strong> bra<strong>in</strong>storm<strong>in</strong>g sessions anyway, so why not get<br />

their op<strong>in</strong>ions and assistance on recognition awards, enterta<strong>in</strong>ment,<br />

or fund-rais<strong>in</strong>g activities? Th ey want to fi ll their natural need by striv<strong>in</strong>g<br />

for recognition, so activities that draw attention to themselves appeal<br />

to them.<br />

Interact<strong>in</strong>g Socializers are oft en concept people who come up with<br />

plenty of ideas, but not necessarily the means of carry<strong>in</strong>g them out,<br />

so steer them toward ways of assur<strong>in</strong>g the implementation of those<br />

ideas. “Olivia, this proposal for the K<strong>in</strong>g Company looks good so far,<br />

but how about <strong>in</strong>clud<strong>in</strong>g more direct benefi ts for each employee. Marian<br />

has surveys fi lled out by each employee. Get together with her,<br />

bounce some ideas around, and then <strong>in</strong>clude more essential <strong>in</strong>formation<br />

about the eight or so key people <strong>in</strong> your proposal. Add some extra<br />

plus po<strong>in</strong>ts on the others . . . 12 pages <strong>in</strong> all. In this manner, you should<br />

do the job very well. And, Olivia, thanks for mak<strong>in</strong>g the extra eff ort on<br />

this project. It’s really important to all of us.”<br />

In this example, the manager praises the work done so far, tells Olivia<br />

where to go for more facts, encourages a participative exchange<br />

141

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