- Page 2 and 3: People Smart: In Business Copyright
- Page 5: Dedications From Tony Alessandra: T
- Page 9: Table of Contents I Introduction 1
- Page 12 and 13: II Introduction DISCstyles model. I
- Page 14 and 15: IV Introduction Consequently, they
- Page 16: VI Introduction Th is is a reader-f
- Page 20 and 21: 2 One: The Platinum Rule near her.
- Page 22 and 23: 4 One: The Platinum Rule second rea
- Page 24 and 25: 6 One: The Platinum Rule Modify you
- Page 29 and 30: Chapter 2 I Know Who You Are, But W
- Page 31 and 32: Th is personal inventory is a simpl
- Page 33 and 34: their need for control, this helps
- Page 35 and 36: Action Plan... DOMINANT DIRECTOR CH
- Page 37 and 38: infl uence others and shape their e
- Page 39 and 40: Action Plan... INTERACTING SOCIALIZ
- Page 41 and 42: especially themselves. Steady Relat
- Page 43 and 44: • slower paced--wait until they k
- Page 45 and 46: and irrationality in others. Th is
- Page 47 and 48: prepared themselves to provide a me
- Page 49 and 50: Want others to notice — Complimen
- Page 51 and 52: do not fi nish them. In fact, they
- Page 53: KIND OF DECISION MAKER Dominant Dir
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58 Three: How Will You Know One Whe
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60 Three: How Will You Know One Whe
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62 Three: How Will You Know One Whe
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64 Three: How Will You Know One Whe
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66 Three: How Will You Know One Whe
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68 Three: How Will You Know One Whe
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70 Three: How Will You Know One Whe
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Chapter 4 Creating Personal Power T
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Which style is most adaptable? No o
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down into 10 fl exibility strengths
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Lower versatility is characterized
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means I have to be willing to accep
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Lower versatility individuals Teena
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specifi c types of adaptations are
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Example: While you have developed t
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promise is appropriate. You’ll al
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Chapter 5 Problem solving in the wo
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high results-orientation can manife
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direct action for fast results. Whe
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We know an elementary school princi
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from the awe-inspiring. Of all the
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• Professional host or hostesses
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a.m. Tour guides usually still smil
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havior at its most extreme). “Ear
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• Enjoy compliments about themsel
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existing performance levels, and or
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Actions speak louder than words Inh
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“Modesty is the best policy” Ju
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espond, “I don’t want to say an
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Th inker style, they complete the c
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a more time-effi cient procedure. D
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ig things. At the least, both posit
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Chapter 6 Leadership Styles Making
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to know only those details required
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Compared to the other types, Domina
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to them—and also yourself. Focus
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WHEN OTHERS ARE DOMINANT DIRECTORS,
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emotions come fi rst, thinking proc
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individuals. Talking allows them to
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that both you and I feel good about
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• View people and tasks more obje
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get along with co-workers, and how
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with them and which is important to
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The Cautious Thinker Leader Help th
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attempts to get them to talk. Th is
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wholesalers we can contact there so
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The “best” leadership style Rem
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158 Seven: Selling and Servicing wi
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160 Seven: Selling and Servicing wi
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162 Seven: Selling and Servicing wi
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164 Seven: Selling and Servicing wi
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166 Seven: Selling and Servicing wi
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168 Seven: Selling and Servicing wi
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170 Seven: Selling and Servicing wi
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172 Seven: Selling and Servicing wi
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174 Seven: Selling and Servicing wi
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176 Seven: Selling and Servicing wi
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Afterword Aft er reading People Sma
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182 Now, a Word About Our Authors f
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CLAIM YOUR BONUS: PeopleSmart Six H
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It gets even better. Learn to apply
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tap into your own communication pow
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And you can download it instantly!
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Your sanity may depend on it! When
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Alessandra on NonVerbal Communicati
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“If you have ever had a personali
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Flexibility eWorkbook - 25-page PDF
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• Customer Service Demands Commit