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PeopleSmart in Business eBook - The Platinum Rule

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How to Sell Your Product or Service to<br />

Interact<strong>in</strong>g Socializers<br />

As with the other types, apply your active listen<strong>in</strong>g skills, but be an<br />

especially empathic listener with Interact<strong>in</strong>g Socializers. Give positive<br />

feedback to let them know that you understand and can relate to what<br />

they’re feel<strong>in</strong>g. When you talk about yourself, remember to use feel<strong>in</strong>g<br />

words <strong>in</strong>stead of th<strong>in</strong>k<strong>in</strong>g words. To paraphrase this concept, share<br />

your vision of the world <strong>in</strong> terms of your emotions, op<strong>in</strong>ions, and <strong>in</strong>tuitions.<br />

Tell stories about yourself, especially humorous or unusual<br />

ones, to w<strong>in</strong> the heart (and sale) of an Interact<strong>in</strong>g Socializer. Allow<br />

them to feel comfortable by also listen<strong>in</strong>g to their stories, even to the<br />

po<strong>in</strong>t of talk<strong>in</strong>g about topics that may stray from the subject.<br />

#1—mak<strong>in</strong>g contact with the I<br />

When you write to or personally meet an Interact<strong>in</strong>g Socializer, give<br />

the letter or meet<strong>in</strong>g an upbeat, friendly feel<strong>in</strong>g and faster pace. Don’t<br />

talk about features, specifi cs, or performance data. In your <strong>in</strong>itial benefi<br />

ts statement, stress those aspects of your product or service that will<br />

give them what they want—status, recognition, excitement, and be<strong>in</strong>g<br />

the fi rst one on their block to have the newest, most dynamic product<br />

or service you can off er.<br />

Th e fi rst time you call an Interact<strong>in</strong>g Socializer, use a more openended,<br />

friendly approach. Tell him who you are and say someth<strong>in</strong>g<br />

like, “I’d like to come by and show you an excit<strong>in</strong>g new product that<br />

will analyze and organize your accounts and help you become even<br />

more of a top perform<strong>in</strong>g salesperson.”<br />

When you meet an Interact<strong>in</strong>g Socializer, th<strong>in</strong>k (or more specifi cally,<br />

feel) <strong>in</strong> terms of someone runn<strong>in</strong>g for election. Shake hands fi rmly,<br />

<strong>in</strong>troduce yourself with confi dence, and immediately show <strong>in</strong>terest <strong>in</strong><br />

him personally. Let him set the pace and direction of the conversation.<br />

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