PeopleSmart in Business eBook - The Platinum Rule

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Six: Leadership Styles
do that,” whether they’ve done it before or not! So understanding that
Steady Relaters need to do things slowly can reassure the faster-paced
types that the job will get done.
Get ready to be ready with the S. Have a step-by-step list of procedures
or a working timetable/schedule at your disposal. Steady Relaters need
to feel secure in their mastery of procedures until their actions become
second nature and more routine. At the same time, they prefer a pleasant
and patient approach while they learn what’s expected of them.
Motivating Steady Relaters
Besides thinking they can learn to master a series of procedures,
Steady Relaters like to also feel that their relationships with others can
benefi t from their follow-through. “If you can learn to use this computer
by next week, you can send the whole Christmas mailing for Mr.
Hawkins on Monday. Th en he can go to Texas for his family reunion.”
Or show Steady Relaters how to strengthen their relationships with
others. “When this offi ce makes its 1000th sale, it can win the Outstanding
Division Award for the year. And you, Arthur, can help that
happen by getting Mr. Arens to look at this new demographic data.”
• Focus on what's important now
• Avoid procrastination and/or hoping others will do things for them
• Practice and perfect, when appropriate
Complimenting Steady Relaters
Mention their teamwork and dependability. “Pam, besides plugging
along on this project for two years, I really appreciate the fact you’ve
encouraged everyone else to do their part. We couldn’t have done it
without you.” Or remark about how others regard them, how well they