PeopleSmart in Business eBook - The Platinum Rule

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It’s fun. It’s easy. It works!
Yes. Th ere have been countless books, and videos produced on
this subject – but if you haven’t seen Dr. Tony, you have missed the
best of the best. Tony’s “from-the-streets-of-New York City style” is
anything but boring. It’s pure magic. But best of all, it’s fi lled with immediately
usable and eff ective content.
“If your employees have ever had a personality confl ict with
one of your customers – get this video training series.”
Aft er your people experience this training – you’ll understand why
corporations like IBM, Ford, AT&T and numerous other Fortune
500 companies are willing to pay Tony thousands of dollars for only
60 minutes of his time.
Th is program is a comprehensive video-based training program
that can be taught in either a half-day or full-day format. It includes
a 48-minute video divided into several sections with lively lecturettes
as well as entertaining vignettes by professional actors. It also includes
a comprehensive 100+ page leader’s guide with easy step-bystep
instructions for facilitating the entire training program. Plus,
it includes 10 extensive participant kits, each of which includes an
invaluable assessment-package consisting of one self-evaluation, fi ve
observer evaluations, and a scoring matrix; a 63-page workbook, a
40-minute audio summary of the course, and a laminated pocketsized
summary card for reinforced learning.
But don’t be fooled. Even though Tony keeps you laughing – he
doesn’t forget to deliver high caliber “customer-satisfying” content.
It’s simple. Apply the easy-to-understand and proven techniques
Tony shares with you, and you get immediate results.
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