PeopleSmart in Business eBook - The Platinum Rule

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the correct judgments and the correct decisions. Th is is true for any
position - from corporate executives to customer service!
If you’re dealing with “cold” computer printouts and fact sheets all
day, that’s one thing. But if your job involves “warm” daily interaction
with clients, customers, coworkers, and managers, then you know
your primary tools for gathering this vital information will be your
ability to “tune out” your own thoughts and distractions and completely
“tune into” what the other person is saying. Both through their
words and their body language.
But are your tools sharp enough?
Unfortunately, most of us are pretty lousy listeners. In your average
conservation, you’re lucky if you can process and retain 10% of what
the other person is saying. Th is has nothing to do with memory and
everything to do with how skilled you are at organizing and compartmentalizing
information in your brain as soon as it comes in.
Th ankfully for you, I’ve created Th e Power of Listening. Th is is an
entertaining and informative MP3 audio program you can download
right now that teaches you all the vital tricks to increasing your listening
abilities so you can learn more, observe more, and retain more
from each and every one of your conversations.
Having this information at your fi ngertips is like having a hand-held
high frequency radar you can pull out during meetings, client presentations,
and everyday offi ce interactions so that no vital information slips
through the cracks. Not only can you process and remember more of
what anyone says, but you’ll be able to tell if what they’re saying is actually
the truth! Do their words match their actions? Is someone nervous,
or are they open and calm? Th e Power of Listening teaches you!
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