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13<br />

As the indicator of ICT skills (HH15) was defined only<br />

recently, data were available for just eight countries<br />

by 2016. But European countries have been collecting<br />

similar information since the early 2000s (Eurostat,<br />

2014), <strong>and</strong> it is possible to combine information from<br />

these two comparable sources. In the European Union,<br />

among adults in 2014, 65% could send an e-mail with<br />

FIGURE 13.1:<br />

The frequency of computer-related activities varies across countries<br />

<strong>and</strong> by task<br />

Percentage of adults who had carried out a computer-related activity in the past<br />

three months, selected countries, 2013–2014<br />

Eurostat<br />

Finl<strong>and</strong><br />

Austria<br />

Lithuania<br />

Greece<br />

In Finl<strong>and</strong>, 28% of adults had<br />

written a computer program<br />

an attachment, 44% used basic arithmetic formulas in<br />

a spreadsheet, <strong>and</strong> 28% could download <strong>and</strong> configure<br />

software. The percentage of adults outside the European<br />

Union (EU) who had carried out this task was 3% in the<br />

Islamic Republic of Iran <strong>and</strong> 15% in Brazil (Figure 13.1).<br />

While the ITU has not synthesized activities into an easily<br />

communicated index of ICT skills, the European Union<br />

has proposed ways of adding up the number of activities<br />

carried out <strong>and</strong> assigning individuals to skill levels (European<br />

Commission, 2014). However, there is no consensus on<br />

how to aggregate the information. Moreover, in coming<br />

years further ICT skills are likely to be considered<br />

highly relevant for work. For example, the Organisation<br />

for Economic Co-operation <strong>and</strong> Development (OECD)<br />

countries are collecting information related to security<br />

<strong>and</strong> privacy, such as the ability to protect personal data<br />

(OECD, 2015h).<br />

Digital literacy skills<br />

The ICT skills indicator has the advantage of being<br />

straightforward to interpret <strong>and</strong> collect. However,<br />

it reflects only the prevalence of certain computerrelated<br />

activities <strong>and</strong> not the skill level at which they are<br />

performed. Such skills cannot be self-reported but need<br />

to be assessed directly.<br />

Romania<br />

ITU<br />

Singapore<br />

Kazakhstan<br />

Brazil<br />

Iran, Isl. Rep.<br />

Egypt<br />

In Romania, 16% of adults had<br />

carried out basic arithmetic in<br />

a spreadsheet<br />

In Kazakhstan, 48% of<br />

adults had sent an email<br />

with an attachment<br />

In Egypt, 7% of adults had used copy<br />

<strong>and</strong> paste tools to move information<br />

within a document<br />

0 10 20 30 40 50 60 70 80<br />

Adults who had used a computer <strong>and</strong> carried out the specific activity (%)<br />

Write computer program<br />

Download/configure software<br />

Create electronic presentation<br />

Do basic arithmetic in spreadsheet<br />

Connect/install device<br />

Sources: ITU (2015) <strong>and</strong> Eurostat (2016).<br />

Transfer file, computer to device<br />

Use copy/paste tools in document<br />

Send email with attachment<br />

Copy/move file<br />

90<br />

A measure of these skills should capture how individuals<br />

use technology in a critical <strong>and</strong> creative way to<br />

manage <strong>and</strong> create information, solve problems <strong>and</strong><br />

communicate (JRC, 2013). Accordingly, ICT (or digital)<br />

literacy was first defined as the cognitive ability to<br />

use ‘digital technology, communications tools, <strong>and</strong>/or<br />

networks to access, manage, integrate, evaluate, <strong>and</strong><br />

create information in order to function in a knowledge<br />

society’ (International ICT Literacy Panel, 2002). The<br />

definition drew on an earlier concept of information<br />

literacy as changed by the advent of digital technology<br />

(Catts <strong>and</strong> Lau 2008; Erstad, 2010).<br />

The International Computer <strong>and</strong> Information Literacy<br />

Study (ICILS), which was administered to grade 8 students<br />

in 21 education systems in 2013, defined computer <strong>and</strong><br />

information literacy as ‘an individual’s ability to use<br />

computers to investigate, create, <strong>and</strong> communicate in<br />

order to participate effectively at home, at school, in the<br />

workplace, <strong>and</strong> in society’ (Fraillon et al., 2014).<br />

Students completed a computer-based test that<br />

consisted of two modules r<strong>and</strong>omly selected out of<br />

four. Each 30-minute module was based on a theme<br />

<strong>and</strong> consisted of a set of small discrete tasks followed<br />

246<br />

CHAPTER 13 | TARGET 4.4 – SKILLS FOR WORK

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