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(12) PATENT APPLICATION PUBLICATION
(19) INDIA (21) APPLICATION No:
2279/MAS/1997A
(22) Date of filing of Application:14/10/1997 (43) Publication Date: 09/06/2006
(54) Title of the invention: (71) Name of Applicant
BRITISH TELECOMMUNICATIONS
(51)International classification:H04 M
03/50
(31) Priority Document No.9621524
(32) Priority Date:16/10/1996
(33) Name of priority country:GREAT
BRITAIN.
(87) WIPO No. :
(61) Patent of addition to
Application No. :
Filed on:
(62) Divisional to
Applcation No.:
Filed on:
PUBLIC LIMITED COMPANY
Address of Applicant:
81, NEWGATE STREET, LONDON,
ECIA 7AJ,
ENGLAND.,
GREAT BRITAIN.
(72) Name of the Inventor(s):
JOHN MORGAN MELBOURNE POTTER
(57)Abstract
A Multimedia Telecommunications Call Centre provides integrated video,
audio, data and telephony functionality, together with connectivity to the Internet, ISCN, PSTN, and other wide-area
networks. The Call Centre comprises a Local Area Network (22) having a Gateway (36) and a Gatekeeper (40).
Incoming multimedia calls are received by the Gateway (36) and are pennitted onto the network under control of the
Gatekeeper (40). Communications between the Gateway (36) and the Gatekeeper (40) preferably take place across the
network and comply with the ITU H.323 standard protocol. Communications between the Gatekeeper (40) and the
Call Manager preferably take place across the network and comply with the European Computer Manufacturers
Association CST A standard protocol.
The Patent Office Journal 09/06/2006 10826