View Document - Parliament of South Africa

747 FRIDAY, 24 OCTOBER 2008
748
(2)
(i) qualifications, (ii) salaries and
(iii) relevant experience of the top
management within the SARS;
whether a certain company (name
furnished) has done any reports on
service at SARS over the past five
years; if not, why not; if so, what has
been (a) the identified problem areas
and (b) done to date in respect of
each identified problem area by
(3)
SARS;
whether there are any anticipated
problems with the (a) current and (b)
pending financial year in respect of
personal income tax submissions; if
so, what are the relevant details?
NW2350E
The MINISTER OF FINANCE:
(1) (a)(i) Current funded posts/positions in
SARS:
Below are the total current funded
posts/positions per occupational levels
in SARS. It is important to understand
the context of the below information
relating to the SARS Modernisation
programme, the changes in the operational
model, the changes in types of
jobs and movement of people for example
the contact centre at the Alberton
Campus. Staff moved from MWP that
will deal with telephone calls
Agents 192
Team Leaders 10
Operational managers 1
PA 1
Support 12
Staff moved from Alberton Assessment
Centre to Alberton Contact Centre
Team members 293
Team leaders 22
Manager 1
PA 1
Total 533 of which 223 had to relocate
to a new Campus.
The current employee totals are grouped
into Permanent/Contracted (Fixed term
Contract) and Temporary Workers.
Total Permanent/Contract Employees:
14 548 — 96,70% of the Total
Total Temporary Employees: 496 —
3,30% of the Total
Total Employees in SARS: 15 044
(aa) Current funded posts/positions per occupational
levels in SARS:
Occupational Level Total
% of Total
Temporary
Employees
Excluded
Top Management 27 0,19%
Senior Management 835 5,74%
Professional and
Mid-management
1 521 10,46%
Skilled and Junior
Management
8 158 56,08%
Semi-skilled 3 700 25,43%
Unskilled 307 2,11%
Grand Total 14 548
Temporary Employees
Excluded
496 3,30%
(bb) Current funded posts/positions per race
in SARS:
Permanent/Contact
Employees Race
Total
% of Total
Permanent
Employees
African 7 038 48,38%
Coloured 1 507 10,36%
Indian 916 6,30%
White 5 087 34,97%
Grand Total 14 548
Temporary
Employees Race
Total % of Total
Temp
Employees
African 342 68,95%
Coloured 66 13,31%
Indian 16 3,23%
White 72 14,52%
Grand Total 496