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1375 FRIDAY, 14 NOVEMBER 2008<br />

1376<br />

The ancillary objects <strong>of</strong> the Public Administration<br />

Management Bill are to provide for<br />

institutions, systems and mechanisms and<br />

for human resources’ utilisation and development<br />

in a manner which best enhances<br />

service delivery by public administration<br />

institutions; establish a culture <strong>of</strong> service<br />

delivery across public administration institutions<br />

and provide for standards for services<br />

by public administration institutions;<br />

strengthen relations between the spheres <strong>of</strong><br />

government; enhance coherent, integrated<br />

planning, budgeting, implementation, reporting,<br />

monitoring and evaluation in all<br />

spheres <strong>of</strong> government; provide for frameworks<br />

for employment practices, including<br />

employee relations and conditions <strong>of</strong> service,<br />

for all employees <strong>of</strong> all public administration<br />

institutions; and establish a single<br />

senior management service across all public<br />

administration institutions, amongst others.<br />

The Bill continues a tradition <strong>of</strong> decentralisation<br />

<strong>of</strong> power established in 1999, and its<br />

provisions are based on the experience <strong>of</strong> the<br />

last ten years in public administration. The<br />

approach taken in the Public Service Act and<br />

the Public Service Regulations was for the<br />

Minister as regulator to set a framework <strong>of</strong><br />

norms and standards within which executive<br />

authorities and their delegates could make<br />

policies suited to their own unique circumstances.<br />

In the Public Administration Management<br />

Bill, the Minister is empowered to<br />

create a framework <strong>of</strong> generally applicable<br />

norms and standards within which government<br />

institutions in the national, provincial<br />

and local spheres may determine their own<br />

policies and practices. At the same time,<br />

however, efforts will be made to harmonise<br />

systems, structures and conditions <strong>of</strong> service<br />

in order to reduce unjustifiable disparities,<br />

duplication and lack <strong>of</strong> interoperability between<br />

institutions, and to promote integration<br />

and co-ordination for improved service<br />

delivery.<br />

The Single Public Service is developmental<br />

because it aims to reduce duplication and<br />

wastage through integration <strong>of</strong> services,<br />

concentrate staff and service centres in the<br />

locations where they are most needed and to<br />

enable a wide range <strong>of</strong> services to be<br />

delivered at these conveniently located service<br />

points. It also aims to improve intergovernmental<br />

co-ordination and integration by<br />

harmonising the conditions <strong>of</strong> services, systems<br />

and procedures <strong>of</strong> the institutions that<br />

provide services and the personnel which<br />

serve the public. Overall the intention is to<br />

improve service delivery by integrating the<br />

back and front <strong>of</strong>fices <strong>of</strong> the public service<br />

and municipalities. Other jurisdictions (including<br />

Brazil and Canada) have integrated<br />

their service delivery back <strong>of</strong>fices (integrating<br />

the back <strong>of</strong>fice is a long term undertaking)<br />

and many jurisdictions have<br />

decentralised human resource management<br />

within a framework <strong>of</strong> norms and standards.<br />

Conclusion<br />

Central to government’s ability to realise the<br />

goal <strong>of</strong> the developmental state is that the<br />

organs <strong>of</strong> state have the capacity and are<br />

correctly organised to deliver on the state’s<br />

socio-economic objectives. The Minister for<br />

the Public Service and Administration has<br />

introduced policies to enhance the capacity<br />

<strong>of</strong> the public service by empowering public<br />

servants to improve their skills and enjoy<br />

benefits that also contribute to the development<br />

<strong>of</strong> the country, and by eliminating the<br />

abuse <strong>of</strong> policies and systems to ensure their<br />

health and wellness, among several others.<br />

Expanding access to services and empowering<br />

citizens to take up services and economic<br />

opportunities are developmental and support<br />

the implementation <strong>of</strong> government’s socioeconomic<br />

objectives through enhanced access<br />

to social services and economic<br />

opportunities. The implementation <strong>of</strong> the<br />

Access Strategy and the Single Public Service<br />

initiative will further strengthen <strong>South</strong><br />

<strong>Africa</strong> as a developmental state by ensuring<br />

that services that have a positive impact on<br />

the quality <strong>of</strong> life <strong>of</strong> our citizens are delivered<br />

effectively, economically and efficiently.

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