BC-3500 Series - Rowe International

Section 4: Troubleshooting
DETCTRS ON LONG
Symptom:
While replenishing, more than one detector was blocked too long.
Corrective Action:
During the last replenish cycle, the system detected a coin pulse from the dispenser that was much longer than normal.
Most likely, an incorrect change load has been deposited into one of the change buckets.
1. A detector LED could have burned out during the replenish cycle. If the LEDs are lit, reset the bill changer
and see if it goes back into SHUTDOWN. If so, refer to new status message that will appear.
2. If the bill changer stays in service, then check the photo detectors (per Section 3) and wiring.
3. If all three LEDs are not lit, check the +5 VDC LED on the power supply. If the +5 VDC LED is OFF, check
the power supply. If the +5 VDC LED is ON, check the harness.
4. Also, check the upper coin chute for anything that would hold a coin up and block the detectors.
5. If everything looks OK, replace the CCC.
6. To restore the bill changer to service, press the FUNCTION button after correcting the problem.
For a more complete troubleshooting sequence, refer to Troubleshooting Chart 040 at the end of this
DETECTOR troubleshooting.
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