BC-3500 Series - Rowe International

BC-3500 Bill and Coin Changer
Token Control
When dispensing tokens using the bonus payout, it is difficult to maintain token count control. The amount of money
changed does not directly indicate the number of tokens dispensed. In the MC mode, a special token counter is used.
This counter counts the number of tokens dispensed. To view the count, push the VALUE button while the changer
is in STANDBY (walking dash). The display will show “AMOUNT $XX”.
Push the VALUE button again and the display will show “TOKENS OUT XXXX”, where the XXXX is the number of
tokens actually paid out. TOKENS OUT will increase to a maximum of 65,535 and will then “roll over” to 0.
The token counter is also available in the PROGRAMMING mode under TEMP COUNTERS. Push the VALUE button
and step through all counters until “TOKENS OUT XXXX” is displayed. At this time, the count may be cleared by
pushing the two arrow buttons simultaneously.
There may be an occasion when the hopper became empty during the direct payout cycle of an extended vend. When
this happens, the token counter will actually count only the number of tokens issued on the initial escrow dump (i.e.,
for the lower value). The changer will enter an OUT OF SERVICE condition with the display showing “HOPPERS
EMPTY”. After that error has been cleared (by pressing the FUNCTION button), the message “AMOUNT DUE X Y
Z” will be displayed: X = the number of coins/tokens due the last customer from the left hopper (or all hoppers if
using MC mode), Y = the number of coins/tokens short from the center hopper, and Z is likewise for the right hopper.
FAST-FEED SHUTDOWN
The Fast-Feed Shutdown feature of the bill changer allows an operator to limit the number of payments made by
the changer within a given amount of time. This can be used to discourage non-customers from using the changer
as their bank. If you suspect that someone is draining your changer for purposes other than to purchase your
products, you can use this feature to limit such activity.
The changer monitors the bills as they are accepted. If the Fast-Feed feature is enabled and bills are being fed faster
than the rate you’ve established, the changer will go OUT OF SERVICE for a period of time that you have chosen
and will then resume normal operation. The settings are made by individual denomination and there is also a setting
for all denominations combined.
You can visualize these settings this way: If the changer accepts more than X bills in Y minutes, then go OUT OF
SERVICE for Z minutes. There is also a setting which will put the changer OUT OF SERVICE permanently.
When a bill is inserted that causes your settings to be exceeded, it will be rejected with the display showing “REJECT-
FAST FEED”, and then the changer will enter the OUT OF SERVICE mode displaying “FFden dhh=mm AGO”: where
den = the offending denomination or ALL, d = the number of days, hh = the number of hours, and mm = the number
of minutes that have passed since the changer went OUT OF SERVICE for this reason. This time will continue to
increment and will be displayed even after the temporary shutdown condition expires and the changer goes back into
normal service – it can only be cleared by pressing the FUNCTION button. (When you clear this timer, the display
will briefly show “FSFD TIMER CLR’D”.)
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