BC-3500 Series - Rowe International

BC-3500 Bill and Coin Changer
CK STACKER
Symptom:
The stacker did not return to the HOME position.
If the machine is in SHUTDOWN and this message is showing, the bill stacker monitor input
is active.
1. Leave the power ON. Disconnect the main harness at the bill stacker. Press the FUNCTION button.
2. If the message disappears, replace the bill stacker. If the message reappears, replace the computer control
center.
3. If the message still exists, check the stacker monitor line (Green/White wire) from the stacker plug to the CCC
for a short to the chassis.
4. The stacker cam switch may be out of adjustment, the stacker relay may be stuck, the stacker motor brake
may be stuck, or the motor itself may be defective.
5. To restore the machine to operation, press the FUNCTION button after correcting the problem.
For a more complete troubleshooting sequence, refer to Troubleshooting Chart 070.
CK STACKER NL
Symptom:
The stacker engages, but does not leave the HOME position.
1. Leave the power ON. Disconnect the main harness at the bill stacker. Press the FUNCTION button.
2. If the message disappears, replace the bill stacker. If the message reappears, replace the computer control
center.
3. If the message still exists, check the stacker monitor line (Green/White wire) from the stacker plug to the CCC
for a short to the chassis.
4. The stacker cam switch may be out of adjustment, the stacker relay may be stuck, the stacker motor brake
may be stuck, or the motor itself may be defective.
5. To restore the machine to operation, press the FUNCTION button after correcting the problem.
For a more complete troubleshooting sequence, refer to Troubleshooting Chart 070.
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