BC-3500 Series - Rowe International
BC-3500 Series - Rowe International
BC-3500 Series - Rowe International
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
Section 4: Troubleshooting<br />
L HOPPER EMPTY<br />
Symptom:<br />
The left hopper is empty.<br />
Corrective Action:<br />
The bill changer was shutdown because the count from the left-hand hopper was not satisfied within 180 seconds.<br />
One change bucket will have an incorrect change load from the left hopper.<br />
1. Check the left-hand hopper. If not empty or low on coins, check for dirt buildup on the coin path or a jammed<br />
hopper.<br />
2. If the hopper looks OK, check the change buckets to see if one is overloaded with coins from the left-hand<br />
hopper.<br />
3. If it is overloaded, check the left coin detector or the wiring to the detector. If these check OK, replace the<br />
CCC.<br />
4. If the buckets are not overloaded, reset the bill changer and TEST VEND to see if the left-hand hopper runs.<br />
If the motor does not run, check the motor and wiring to it. If OK, replace the CCC.<br />
5. To restore the bill changer to operation, press the FUNCTION button after correcting the problem.<br />
NOTE:<br />
If a customer has been “shortchanged” on a $10 or $20 bill when this fault occurred, after resetting the<br />
changer to normal operation the display will show “AMT DUE X Y Z” with X, Y, and Z being the number<br />
of coins or tokens the customer is owed from the left, center, and right hoppers respectively.<br />
For a more complete troubleshooting sequence, refer to Troubleshooting Chart 060 at the end of this<br />
HOPPER EMPTY troubleshooting.<br />
25238801 4-43