Short Range Transit Plan 2008-2013 - Omnitrans

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IBI GROUP SHORT RANGE TRANSIT PLAN REPORT OMNITRANS COMPREHENSIVE OPERATIONAL ASSESSMENT & SHORT RANGE TRANSIT PLAN • Accessibility between Bus Stops and Facilities/Developments • Bus Stop Survey • Fare Requirements and Premium Service In addition to these elements, Omnitrans works closely with city staff, developers and social service organizations to encourage transit-friendly design and accessibility improvements when sites are relocated or built. 5.11.4 BUS STOP ANNOUNCEMENTS/PASSENGER ASSISTANCE One of the main concerns of passengers is the feeling of security that is lost when riding a bus; people may lose track of where they are, or where they need to get off to reach their destination. This is no different for people with disabilities. It is a requirement under the ADA that all major destinations, major intersections and at transfer locations are announced on-board the bus. To ensure that this requirement is met, Omnitrans has been installing an automatic annunciator system. With this system, all major stop locations will be announced, and passengers can request a particular stop along a route be called out, no matter what the location. As of July 1, 2007, 100% of buses in service have this new technology installed. 5.11.5 BUS STOP DESIGN GUIDELINES In October 2006, the Board of Directors approved Omnitrans’ Bus Stop Design Guidelines. These guidelines were developed with the assistance of member agencies and Caltrans. The document provides a set of guidelines that focus on the design aspects of bus stops including dimensions, accessibility, amenities, and procedural practices related to bus stop placement and construction. Omnitrans is currently working with staff members from local jurisdictions to ensure that the document is recognized as the document for bus stop design within the Omnitrans service area. 5.11.6 ACCESSIBILITY BETWEEN BUS STOPS AND FACILITIES/DEVELOPMENTS An element critical to ADA compliance is one that is often beyond the control of Omnitrans: the path of travel between a bus stop and a particular facility’s or development’s entrance. As cities permit new construction, this is often considered and necessary steps are taken to assure accessibility, but in some instances, critical elements may be overlooked. When Omnitrans becomes aware of bus stops that are not accessible due to path of travel issues, staff is responsible to contact the city or county to make them aware of the problem as well. With this coordination, it is possible to slowly improve path of travel accessibility. 5.11.7 BUS STOP SURVEY Omnitrans’ Marketing and Planning Departments will begin surveying each stop in the service area beginning mid-2007. The intention of the survey is to examine different characteristics of the stop including existing amenities, accessibility, path of travel to adjacent buildings, and overall stop conditions. The survey will help Omnitrans identify stops that are not compliant with the current Bus Stop Design Guidelines and methods for improving problematic stops. 5.11.8 FARE REQUIREMENTS AND PREMIUM SERVICE As a Federal Transit Administration Grant Recipient, Omnitrans must allow individuals 65 years of age and over, persons with disabilities, and Medicare cardholders to ride fixed route services during the offpeak period for a fare that is not more than one-half the base fare charged other persons during the peak period. Omnitrans offers this half-fare all day long, and it is eligible to individuals 62 years of age and over, persons with disabilities, and Medicare cardholders. July 11, 2007 117
IBI GROUP SHORT RANGE TRANSIT PLAN REPORT OMNITRANS COMPREHENSIVE OPERATIONAL ASSESSMENT & SHORT RANGE TRANSIT PLAN This requirement is for fixed route service only. It is not applicable to demand-response services, such as OmniLink, which are open to the general public, and which have their own fare structure. Under its fare structure, seniors, students, and persons with disabilities ride for half of the OmniLink regular fare. Access Service, Omnitrans’ paratransit service, also has a different fare structure. The fare for a trip charged to an Access rider cannot be more than twice the fare that would be charged to an individual paying full fare (i.e., without regard to discounts) for a trip of similar length, at a similar time of day, on Omnitrans’ fixed route system. This calculation includes transfer and premium charges applicable to a trip of similar length, at a similar time of day, on the fixed route system. A personal care attendant can ride free of charge. If a paratransit trip exceeds the minimum requirements for complementary paratransit provided under the ADA, Omnitrans is permitted, and does, charge a premium fare for the trip. July 11, 2007 118
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RESOLUTION NO. A RESOLUTION ADOPTIN
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CERTIFICATION The undersigned duly
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Short Range Transit Plan 2008-2013 - Omnitrans

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