Short Range Transit Plan 2008-2013 - Omnitrans

IBI GROUP
2.4 OmniLink Service
SHORT RANGE TRANSIT PLAN REPORT
OMNITRANS COMPREHENSIVE OPERATIONAL ASSESSMENT
& SHORT RANGE TRANSIT PLAN
The following information on OmniLink service is provided for background and reference. No substantive
changes are contemplated to OmniLink service in FY 2008. Any changes to OmniLink service will come
in the out-years of the six-year SRTP timeframe.
2.4.1 DEFINITION OF OMNILINK SERVICE
OmniLink is a general public dial-a-ride service designed for low-density service areas.
2.4.2 SERVICE CHARACTERISTICS
OmniLink was introduced as a new Omnitrans program in Yucaipa in 1993 to provide coverage in lowdensity
and low demand areas that are difficult to serve with fixed route transit. Service in Chino Hills was
started in January 2002. Both services are described below:
• Chino Hills OmniLink – Serving Chino Hills west of SR-71 to the County Line
with dial-a-ride service. Chino Hills OmniLink is pulsed (formally scheduled) to
meet OmniLink Route 65 at Chino Hills Marketplace. One round trip shuttle run
is also operated out of the service area to and from the Chino Senior Center (City
of Chino).
• Yucaipa OmniLink – Serving Yucaipa and Calimesa 3 (areas served originally by
the Yucaipa/Calimesa Dial-A-Ride, which started in 1993).
In addition to providing policy-based service coverage in low-density areas, OmniLink service is designed
to provide feeder service to/from Omnitrans fixed route bus service. To this end, only Chino Hills
currently is pulsed to make connections with fixed route service.
Both OmniLink services are operated under contract, currently with First Transit. The current three-year
contract went into effect July 1, 2006. Under the terms of the service agreement, Omnitrans is
responsible for service vehicles and the provision of facilities, scheduling hardware and software, service
and policy planning, administrative oversight, customer relations and budget planning. First Transit is
responsible to hire, train and supervise all scheduling/dispatch, operations and maintenance staff,
process all trip requests, and to maintain and operate all service vehicles in accordance with Omnitrans
specifications.
Service Area Coverage
Chino Hills OmniLink – Chino Hills OmniLink provides demand-response service within the corporate
boundaries of Chino Hills. A shuttle service is operated on weekdays between Chino Hills and the City of
Chino to provide access to the Chino Senior Center. The weekday service is scheduled to depart
outbound from Chino Hills at 10:00 a.m. and inbound from the Chino Senior Center at 1:00 p.m., and only
operates if requested in advance.
3
Calimesa, bordering Yucaipa, is located in Riverside County.
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