Short Range Transit Plan 2008-2013 - Omnitrans

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IBI GROUP SHORT RANGE TRANSIT PLAN REPORT OMNITRANS COMPREHENSIVE OPERATIONAL ASSESSMENT & SHORT RANGE TRANSIT PLAN By 2013 the additional reduction in service hours would result in an hourly productivity of 4.10 passengers/revenue hour and farebox recovery ratio of 9.5%. These potential revenue hour reductions assume: • 40-minute pick-up window. The continued application of a 40-minute pick-up window to facilitate greater scheduling flexibility while maintaining good on-time performance. • Improved OmniLink Scheduling. Chino Hills OmniLink Service is scheduled the day before service is required and manifests are posted the night before. Same day requests are processed in real time and assigned through dispatch. Yucaipa OmniLink Service is scheduled on the day of service and assigned trip by trip by the dispatcher. In both cases, Trapeze PASS is not used to optimize trip assignments. Both services offer advance reservations (up to three days in advance) and repeater subscription bookings (up to one calendar month in advance for trips that reoccur at least three days a week). In the case of Chino Hills OmniLink, the dispatcher estimated that approximately 80% of all trips were repeater bookings (reflecting the high student usage), 10% are advance bookings and the remaining 10% are same day bookings. Estimates of advance and repeater bookings were not available for Yucaipa OmniLink. • Enhanced Scheduling and the Effective Utilization of Trapeze PASS. Scheduling templates should be created in advance for repeater trips on both Chino Hills and Yucaipa OmniLink services. Scheduled repeater trips provide a scheduling framework for each OmniLink run and form a basis for effective advance booking assignments using the Trapeze “Assign Now” feature. The Assign Now feature can also be used to process same day bookings and facilitate more effective pick-up time negotiation 10 and more effective use of the pick-up window. More linked trips would be possible. Trips that do not fit onto a scheduled run could be placed on an unassigned list and dispatched on the day of service as cancellations create space. All advance schedules should be optimized using the Trapeze “Trip Optimizer” feature on the evening before the service day. Optimization tends to tighten up the schedules and actually create space through the more effective reassignment of trips within the 40-minute window and between runs. This in turn creates space for same day assignments. In the case of Yucaipa OmniLink, this process would result in fewer trips for same day scheduling. Same day scheduling is fine for small volumes of trips. However, Yucaipa OmniLink in particular is at a level of service that requires more advance scheduling to increase service productivity. OmniLink dispatchers and reservationists will be required to participate in the Trapeze PASS training suggested for Access scheduling and dispatch staff identified in the Draft Omnitrans Access Service Plan. This training is in conjunction with the installation of the new version of Trapeze PASS in December 2006. • Integration of OmniLink and Access Services. The operation of both OmniLink and Access Services under a single service agreement facilitates a more effective integration of OmniLink and Access Services. OmniLink Services are strategically operated to accommodate local Access trips within Chino Hills and Yucaipa. By integrating the scheduling functions of the two services, Access trips could be transferred from Access to available space on OmniLink runs during the schedule optimization process. Not only would this process increase 10 The two hour ADA negotiation model could be used for OmniLink. July 11, 2007 199
IBI GROUP SHORT RANGE TRANSIT PLAN REPORT OMNITRANS COMPREHENSIVE OPERATIONAL ASSESSMENT & SHORT RANGE TRANSIT PLAN OmniLink productivity, but it could also reduce Access deadheading to either Chino Hills or Yucaipa. This in turn would free up Access capacity within the more central West and East Valley Service Areas to improve service productivity and on-time performance. • Establishment of a 60-minute OmniLink pulse at the Yucaipa Transcenter. The new Yucaipa Transcenter is scheduled to open in FY 2007/08 and will serve as the eastern terminus for Omnitrans fixed route services. Two Yucaipa OmniLink buses will pulse every 60 minutes from the new Yucaipa Transcenter to act as feeders for Route 8. OmniLink arrivals and departures will be timed to facilitate good connections with Route 8 to minimize passenger wait times. One of the OmniLink buses will serve the area of Yucaipa east of the new Transcenter while the second bus will serve the area west of the Transcenter. These two buses will act a zonal service. Passengers transferring from Route 8 will be able to walk onto the appropriate OmniLink bus serving their area without making an advance telephone request. Passengers transferring to Route 8 will be required to request OmniLink feeder service by telephone and their trip will be grouped onto the appropriate OmniLink bus as it makes its inbound sweep to meet Route 8. The grouping of trips and the accommodation of walk on passengers at the Yucaipa Transcenter will increase service productivity and farebox revenue recovery. 9.7 Potential Access Service Improvements The following section presents a series of service policies, strategies and plans designed to: • Preserve the integrity of the Access ADA paratransit services for those people with a disability who are unable to use accessible regular transit; • Recognize the investments made by Access in accessible regular transit and accompanying infrastructure and maximize the use of accessible regular buses; and • Provide flexible mobility options with a cost-effective mix of accessible sharedride public transportation services. Access can facilitate a more integrated approach between accessible regular transit services and ADA paratransit services. Access can build on current initiatives and further foster a user-friendly, accessible regular transit service that actually attracts older adults and riders with a disability away from ADA paratransit services. Access’ accessible public transit system provides a higher degree of trip making flexibility and facilitates greater travel spontaneity and independence. A truly accessible transit system can become the preferred choice for many people with a disability. In order to fully implement an effective near-term service plan as well provide for longer-term/ten-year strategic direction, Access must develop a corporate and community culture that recognizes and supports the strategic, social and economic benefits of a Mobility Plan. This culture must be fully accepted and supported by the Omnitrans and Access (First Transit) management and frontline staff. 9.7.1 EVALUATION FRAMEWORK The following evaluation framework (Figure 9-16) presents key criteria for assessing the financial and operational feasibility of alternatives as they relate to operations and service improvement strategies. It is important to recognize that this high-level evaluation framework was developed to be all-encompassing, as various elements may not be applicable to all of the strategies being presented. July 11, 2007 200
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RESOLUTION NO. A RESOLUTION ADOPTIN
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CERTIFICATION The undersigned duly
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IBI GROUP SHORT RANGE TRANSIT PLAN
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IBI GROUP 7. PERFORMANCE STANDARDS
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Short Range Transit Plan 2008-2013 - Omnitrans

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