Short Range Transit Plan 2008-2013 - Omnitrans

IBI GROUP
SHORT RANGE TRANSIT PLAN REPORT
OMNITRANS COMPREHENSIVE OPERATIONAL ASSESSMENT
& SHORT RANGE TRANSIT PLAN
A schedule of liquidated damages and incentives has been established for each OmniLink service based
on a combination of hourly productivity and on-time performance. Monthly penalties are assigned if
productivity goes below 3.50 and 2.30 passengers per revenue hour for the Yucaipa and Chino Hills
services, respectively. Monthly incentives are assigned if the productivity standards are exceeded
without falling below the on-time performance standard.
On-Time Performance
One hundred percent on-time performance has been established as a goal for both Chino Hills and
Yucaipa OmniLink services. A minimum standard of 95% has been established for both services. A
schedule of monthly penalties has been established if on-time performance falls below the minimum. The
schedule of incentives is tied to performance above the minimum and is contingent on meeting the
productivity minimums.
A series of monthly penalties is assessed for each trip picked up or no-showed 60 minutes or later than
the service window. This penalty increases incrementally as the time delay per trip increases.
Operating Costs and Productivity
Chino Hills OmniLink annual operating costs have increased by over 70% for the period FY 2002/03 to
FY 2005/06. This has been driven by a 50% and 95% increase in annual revenue hours and revenue
miles, respectively, as well as an almost 9% increase in the cost per revenue hour. Chino Hills OmniLink
operating costs per passenger increased by almost 11% and the subsidy cost per passenger increased
by almost 12%.
Yucaipa OmniLink annual operating costs have increased by almost 20% for the period FY 2001/02 to FY
2005/06, while annual revenue hours and revenue miles decreased by 13% and 10%, respectively.
While not service volume-driven, annual operating cost increases were impacted by a 44% increase in
the operating cost per revenue hour. Yucaipa OmniLink operating costs per passenger increased by 32%
and the subsidy cost per passenger increased by 44%. Annual ridership also decreased by
approximately 9% during this period.
Service productivity (passengers carried per revenue hour) decreased for Chino Hills OmniLink by almost
2% from 2.24 passengers per revenue hour in FY 2002/03 to 2.20 in FY 2005/06. However, significant
productivity gains (48%) were made between FY 2003/04 (when service productivity hit a period low of
1.49 passengers per revenue hour) and FY 2005/06.
Yucaipa OmniLink hourly service productivity increased by over 9% for the period, from 2.91 passengers
per revenue hour in FY 2001/02 to 3.18 in FY 2005/06.
While service productivity gains have been made, both the Chino Hills and Yucaipa OmniLink services
have not been able to reach the current service standard minimums established for each service (2.30
passengers per revenue hour for Chino Hills OmniLink and 3.50 for Yucaipa OmniLink). To reach the
respective productivity standards, fewer annual service hours should have been operated. Given the
annual ridership for each service in FY 2005/06:
Farebox Recovery
• Chino Hills OmniLink would have had to operate approximately 5,652 annual
revenue hours.
• Yucaipa OmniLink would have had to operate approximately 12,578 hours.
Farebox recovery ratios have dropped for both OmniLink services over the evaluation timeframe.
Ridership has increased by over 62% on the Chino Hills OmniLink service (between FY 2002/03 and FY
July 11, 2007 45